Experian Phone Number

714-830-7000

Customer Service

Contact Number

15mins

Average Wait Time

on hold with Experian

Alternative Experian Contact Methods

43hours
Avg. Response Time by Email
Skip the wait!
N/A
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
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No Wait
Avg. Response Time on 6ya
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How Effective is Experian Customer Service?

Issues Resolved
5%
How often Experian resolves issues
N/A
Get better support!
Avg. Call Duration
03:31mins
How long it takes Experian to resolve
N/A
Too slow? Fix it now!

Why People are Calling Experian

Top Reasons

16%

Account

9%

Request for Information

9%

Payments and Charges

6%

Activation/Cancellation

60%

Other

Experian: 714-830-7000 Information

Phone Info Details
Phone number to dial 714-830-7000
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 8am-5pm PST
Best time to dial 8:15am
Average wait 15 minutes
Alternate methods phone, web, email

More Experian Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

800-493-1058

N/A

Corporate Offices

224-698-5600

N/A

Credit Reporting

877-284-7942

N/A

Customer Service

800-831-5614

N/A

Fraud Detection

877-870-5640

N/A

Business Accounts

888-243-6951

N/A

Personal Services

479-343-6239

N/A

Business Customer Service

877-710-5926

N/A

Business Customer Service

714-830-7714

N/A

Business Customer Service

800-478-0650

N/A

Business Customer Service

800-520-1221

N/A

Business Customer Service

888-211-0728

N/A

Business Customer Service

866-751-1323

N/A

Business Customer Service

888-414-1120

N/A

Business Customer Service

800-588-3657

N/A

Business Customer Service

877-902-4849

N/A

Business Technical Support

800-854-7201

N/A

Customer Service

866-673-0140

N/A

Headquarters

+55 113-373-7272

N/A

Headquarters

+3 531-846-9100

N/A

Headquarters

+44 115-941-0888

N/A

Legal

833-210-4615

N/A

Legal

833-256-3148

N/A

Media

714-830-5300

N/A

Media

866-617-1894

N/A

Media

402-458-5247

N/A

Media

888-567-8688

N/A

databreachinfo@experian.com

databreachinfo@experian.com

N/A

databreachhelp@experiandirect.com

databreachhelp@experiandirect.com

N/A

rfr@experian.com

rfr@experian.com

N/A

smallbusiness@experian.com

smallbusiness@experian.com

N/A

support@experiandirect.com

support@experiandirect.com

N/A

esupport@experian.com

esupport@experian.com

N/A

icraaprivacy@experian.com

icraaprivacy@experian.com

N/A

marketingservicesprivacy@experian.com

marketingservicesprivacy@experian.com

N/A

scorecardprivacy@experian.com

scorecardprivacy@experian.com

N/A

unsubscribeall@experian.com

unsubscribeall@experian.com

N/A

optout@experian.com

optout@experian.com

N/A

unsubscribe@experian.com

unsubscribe@experian.com

N/A

Experian Contact Info

Phone Number:
714-830-7000

Email Support:
customersupport@experian.com

Twitter:
@Experian_US

Facebook:
facebook.com/experian

Experian Phone Numbers

Customer Service: 800-493-1058

Corporate Offices: 224-698-5600

Credit Reporting: 877-284-7942

Customer Service: 800-831-5614

Fraud Detection: 877-870-5640

Business Accounts: 888-243-6951

Personal Services: 479-343-6239

Business Customer Service: 877-710-5926

Business Customer Service: 714-830-7714

Business Customer Service: 800-478-0650

Business Customer Service: 800-520-1221

Business Customer Service: 888-211-0728

Business Customer Service: 866-751-1323

Business Customer Service: 888-414-1120

Business Customer Service: 800-588-3657

Business Customer Service: 877-902-4849

Business Technical Support: 800-854-7201

Customer Service: 866-673-0140

Headquarters: +55 113-373-7272

Headquarters: +3 531-846-9100

Headquarters: +44 115-941-0888

Legal: 833-210-4615

Legal: 833-256-3148

Media: 714-830-5300

Media: 866-617-1894

Media: 402-458-5247

Media: 888-567-8688

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Everything you need to know about Contacting Experian

Experian is a multinational consumer credit reporting company. Experian’s consumer market includes employers, landlords, insurance companies, banks, and credit card providers to make decisions about employment, insurance coverage, housing, and granting credit. With an enormous customer base, it gets many customer support requests daily.

Best methods to contact Experian

Experian offers various methods for users to get in touch with customer support. In total, there are three ways to contact Experian.

  • Experian offers a toll-free number for users across the globe to get in touch with the support team. Dial 714-830-7000. The average waiting time is 20 minutes.
  • You can also mail them through their official email address i.e. customersupport@experian.com. You can expect a reply within 12 hours.
  • Experian’s online help desk is also available to users for a detailed conversation. You can contact the help desk via experian.com.

Calling Experian Customer Service

Here are some common reasons for people to call Experian customer support:

  • Questions regarding information and errors on credit reports
  • Requesting to hold or freeze a credit report
  • Reporting cases of identity theft
  • Questions regarding Experian’s credit monitoring service
  • Requesting a copy of one's own credit report
  • Dispute FICO (R) credit store

Some of these services have specific customer care numbers. Other service requests can be answered by an automated voice request system.

Free Annual Credit Reports

The Federal Fair Credit Reporting Act gives the right to users to own a free copy of their credit report from each credit bureau annually. To request your free report, visit annualcreditreport.com or call 1-877-322-8228. The act gives you the right to demand an additional free credit report under certain situations, including:

  • If the user is unemployed and job hunting
  • If the user has been a victim of fraud
  • Users who received public assistance
  • When an employer, landlord, bank, credit issuer, or insurance company has taken adverse action against users.

Tips for calling Experian customer service

  • Make sure that you’re calling the correct customer support number.
  • Other services may use Experian’s name during their advertising and try to sell credit monitoring services. Beware of such fraudsters.
  • Some unethical companies may have similar phone numbers as Experian. Their purpose is to steal the user information and cause identity theft. Always remember to double-check the number before calling.

Customer reactions to calling Experian Customer Service

There have been mixed reviews regarding Experian customer service. Some users have openly complimented the Experian support team. However, others expressed frustration over multiple drop-calls, automated replies, and under-trained reps.

Issues resolved by Experian Customer Service

  • Ordering copies of Experian credit report
  • Correcting inaccurate information
  • Protection against identity theft
  • Filing dispute of the credit score
  • Answering general queries

Issues that can’t be resolved by Experian customer service

  • According to Experian, they cannot customers users without retrieving a copy of their credit report from them.
  • Experian cannot change erroneous information unless the creditor acknowledges the error.
  • Cases of identity theft need to be reported to the law.

Call with Experian unsuccessful? Follow the steps ahead

  • Look through your notes or try to recollect your conversation. Identify areas of miscommunication and point them out during future communications.
  • Submit a request through Experian’s online form system.
  • Call back. The second customer service rep might be more trained and may assist you better. Politely explain why you were unsatisfied with the initial resolution.
  • Send a letter via postal email.
  • File a report with the Federal Consumer Financial Protection Bureau. It looks over other credit reporting agencies.

Contacting Experian support or customer service

Experian customer support and customer service can be contacted via phone, email, and chat. Like most companies, Experian uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Experian customer support agents receive basic training to support Experian products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Experian support agents have templated and scripted answers to common questions. If Experian agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Experian can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Experian uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Experian?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Experian, 6YA Experts are independent contractors who do not have any access to Experian customer information or purchases.

While 6YA Experts can provide effective help on any Experian product or service, they do not have access to your Experian account and can’t assist with billing, or any non technical issue you have with Experian.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Experian agents.

What is 6YA’s relationship with Experian?

6YA and Experian are not related. While 6YA Experts can provide help and support on most Experian products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Experian!

6ya Experts have helped thousands of users with Experian issues

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Experian Contact Info

Phone Number:
714-830-7000

Email Support:
customersupport@experian.com

Twitter:
@Experian_US

Facebook:
facebook.com/experian

Experian Phone Numbers

Customer Service: 800-493-1058

Corporate Offices: 224-698-5600

Credit Reporting: 877-284-7942

Customer Service: 800-831-5614

Fraud Detection: 877-870-5640

Business Accounts: 888-243-6951

Personal Services: 479-343-6239

Business Customer Service: 877-710-5926

Business Customer Service: 714-830-7714

Business Customer Service: 800-478-0650

Business Customer Service: 800-520-1221

Business Customer Service: 888-211-0728

Business Customer Service: 866-751-1323

Business Customer Service: 888-414-1120

Business Customer Service: 800-588-3657

Business Customer Service: 877-902-4849

Business Technical Support: 800-854-7201

Customer Service: 866-673-0140

Headquarters: +55 113-373-7272

Headquarters: +3 531-846-9100

Headquarters: +44 115-941-0888

Legal: 833-210-4615

Legal: 833-256-3148

Media: 714-830-5300

Media: 866-617-1894

Media: 402-458-5247

Media: 888-567-8688

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
18 Experian Experts are online
what do you need help with ?
18 Experian Experts are online
what do you need help with ?
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