EventBrite Phone Number

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EventBrite Contact Info

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Everything you need to know about Contacting Eventbrite

Eventbrite is an American event management and ticketing website. The service allows users and event organizers to browse, create, and promote local events. With over 20 million users, Eventbrite receives many customer support requests daily.

Best methods to contact Eventbrite

Eventbrite offers limited means for customer support. The only method to contact Eventbrite is through the help desk. The Online help desk is available to users for detailed conversations. You can contact the help desk via eventbrite.com.

Contacting Eventbrite customer service

There are various reasons for people to contact Eventbrite Customer Support. Some of these include:

  • Canceling event
  • Accessing account
  • Create a listing
  • Refunding a charge

Tips for contacting Eventbrite Customer Service

  • Contact Eventbrite’s help desk. However, avoid contacting them around 3:45 p.m since it’s their busiest time.
  • Keep the necessary documents with you. Have your billing copies, invoices, any form of communication for reference while contacting Eventbrite.

Customer reactions to contacting Eventbrite Customer Service

Customers had several complaints regarding Eventbrite customer service. Some of the general complaints are:

  • Unable to reach a customer service rep.
  • Unable to receive refunds for canceled events during the pandemic.
  • Inauthentic information and events posted on the website

Issues resolved by Eventbrite Customer Service

  • Canceling events
  • Assistance in accessing account
  • Billing issues
  • Technical assistance
  • Refunding charges

Contact with Eventbrite Unsuccessful? Follow the steps below

If you can’t seem to resolve your issue through the customer service department. You have other options:

  • Try to recollect your conversation. Identify areas of miscommunication and point them out during future communications.
  • Use other alternatives such as live chat or email support. This gives you a written record of your communications with the rep.
  • Seek advice from social media users and Eventbrite specialists. Eventbrite is also available on Twitter and Facebook. You can put your questions over there and someone may help resolve your issue.

Contacting EventBrite support or customer service

EventBrite customer support and customer service can be contacted via phone, email, and chat. Like most companies, EventBrite uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. EventBrite customer support agents receive basic training to support EventBrite products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, EventBrite support agents have templated and scripted answers to common questions. If EventBrite agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since EventBrite can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, EventBrite uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from EventBrite?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike EventBrite, 6YA Experts are independent contractors who do not have any access to EventBrite customer information or purchases.

While 6YA Experts can provide effective help on any EventBrite product or service, they do not have access to your EventBrite account and can’t assist with billing, or any non technical issue you have with EventBrite.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from EventBrite agents.

What is 6YA’s relationship with EventBrite?

6YA and EventBrite are not related. While 6YA Experts can provide help and support on most EventBrite products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact EventBrite!

6ya Experts have helped thousands of users with EventBrite issues

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EventBrite Contact Info

Phone Number:

Email Support:

Twitter:

Facebook:

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
16 EventBrite Experts are online
what do you need help with ?
16 EventBrite Experts are online
what do you need help with ?
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