DirectTV Phone Number

DirectTV

800-531-5000

Toll-Free Number

DirectTV Wait Time

Avg. Wait
N/A
on hold with DirectTV
Skip the wait!
Best Time to Call
9:00am
Hours: N/A
Get Help Now Instead!

How Effective is DirectTV Customer Service?

Issues Resolved
25%
How often DirectTV resolves issues
N/A
Get better support!
Avg. Call Duration
06:03
How long it takes DirectTV to resolve
N/A
Too slow? Fix it now!

Why People are Calling DirectTV

Top Reasons

39%

Payments and Charges

8%

Staff

7%

Product/Service

6%

Activation/Cancellation

40%

Other

Reasons customers like you called recently

27 Feb, 2021
24 Feb, 2021
23 Feb, 2021
22 Feb, 2021
21 Feb, 2021
20 Feb, 2021
17 Feb, 2021
17 Feb, 2021

DirectTV: 800-531-5000 Information

Phone Info Details
Phone number to dial 800-531-5000
Call-back avaliable NO
Call picked up by a real person NO
Department you're calling Toll-Free Number
Call center hours
Best time to dial
Average wait N/A
Alternate methods

DirectTV Contact Info

DirectTV Phone Number DirectTV Email Support DirectTV on Social Media DirectTV Customer Service DirectTV General Contact Info

DirectTV Phone Numbers

Business Customer Service: 888-267-1317

Business Customer Service: 888-854-7751

Business Customer Service: 888-200-4388

Sales: 855-838-4388

Sales: 888-777-2454

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Contacting DirectTV support or customer service

DirectTV customer support and customer service can be contacted via phone, email, and chat. Like most companies, DirectTV uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. DirectTV customer support agents receive basic training to support DirectTV products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, DirectTV support agents have templated and scripted answers to common questions. If DirectTV agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since DirectTV can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, DirectTV uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from DirectTV?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike DirectTV, 6YA Experts are independent contractors who do not have any access to DirectTV customer information or purchases.

While 6YA Experts can provide effective help on any DirectTV product or service, they do not have access to your DirectTV account and can’t assist with billing, or any non technical issue you have with DirectTV.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from DirectTV agents.

What is 6YA’s relationship with DirectTV?

6YA and DirectTV are not related. While 6YA Experts can provide help and support on most DirectTV products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact DirectTV!

6ya Experts have helped thousands of users with DirectTV issues

Talk to an Expert in seconds!

16 DirectTV Experts are online

DirectTV Contact Info

DirectTV Phone Number DirectTV Email Support DirectTV on Social Media DirectTV Customer Service DirectTV General Contact Info

DirectTV Phone Numbers

Business Customer Service: 888-267-1317

Business Customer Service: 888-854-7751

Business Customer Service: 888-200-4388

Sales: 855-838-4388

Sales: 888-777-2454

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
16 DirectTV Experts are online
16 DirectTV Experts are online
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