Delivery.com Phone Number

+1 800-709-7191

Customer Service

Contact Number

2mins

Average Wait Time

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Delivery.com: +1 800-709-7191 Information

Phone Info Details
Phone number to dial +1 800-709-7191
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 9am
Average wait 2 minutes
Alternate methods phone, web, chat

Delivery.com Contact Info

Phone Number:
+1 800-709-7191

Email Support:

Twitter:

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Everything you need to know about Contacting Delivery

Delivery is an online service that allows users to order from local restaurants and stores for on-demand delivery. Customers can order from restaurants, liquor stores, grocery stores, and laundromats near them. With such huge popularity, it isn’t surprising that Delivery receives many customer support requests daily.

Best methods to contact Delivery

Delivery offers various methods for users to get in touch with customer support. In total, there are three ways to contact Delivery.

  • The company offers a toll-free number for users across the globe to get in touch with the support team. Dial +1 800-709-7191. The phone-based customer service is available 24/7. The average waiting time is 3 minutes.
  • Delivery’s online help desk is available 24*7 for users to get their issues resolved at the earliest. You can contact the help desk via Delivery.
  • Follow the given link to start a live chat with one of the customer service reps: https://www.Delivery /info/about-us/contact

Calling Delivery customer service

Here are some common reasons for people to call Delivery Customer Support:

  • Payment issues
  • Received wrong orders
  • Technical assistance with the website

Tips for calling Delivery Customer Service

For an effective and productive call, follow the steps below:

  • The phone-based customer support is available 24 hours, 7 days. The best time to call them is 10:15 a.m.
  • Keep the necessary documents with you. Have your billing copies, order details, any form of prior communication for reference whilst on call.
  • Keep your device handy if you face technical issues. You’ll be able to troubleshoot with the agent on call.
  • Take notes during the conversation. You may want to refer to these later on.

Customer reactions to calling Delivery Customer Service

Many users have registered their dissatisfaction regarding Delivery’s customer service. Some of the common complaints are:

  • Refunds on canceled orders (from the company’s side) were issued after 4-5 business days, which is too late for a global company like Delivery.
  • Requests made on the live chat were left unanswered.
  • Customer service reps were unsupportive.

Issues resolved by Delivery Customer Service

  • Resolving payment issues
  • Technical assistance with the website
  • Tracking orders

Call with Delivery unsuccessful? Follow the steps below

If you can’t seem to resolve your issue through the customer service department. You have other options:

  • Look through your notes or try to recollect your conversation. Identify areas of miscommunication and point them out during future communications.
  • Call back. The second customer service rep might be more trained and may assist you better. Politely explain why you were unsatisfied with the initial resolution.
  • Use other alternatives such as live chat. This also gives a written record of your communication with the rep.

Contacting Delivery.com support or customer service

Delivery.com customer support and customer service can be contacted via phone, email, and chat. Like most companies, Delivery.com uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Delivery.com customer support agents receive basic training to support Delivery.com products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Delivery.com support agents have templated and scripted answers to common questions. If Delivery.com agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Delivery.com can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Delivery.com uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Delivery.com?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Delivery.com, 6YA Experts are independent contractors who do not have any access to Delivery.com customer information or purchases.

While 6YA Experts can provide effective help on any Delivery.com product or service, they do not have access to your Delivery.com account and can’t assist with billing, or any non technical issue you have with Delivery.com.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Delivery.com agents.

What is 6YA’s relationship with Delivery.com?

6YA and Delivery.com are not related. While 6YA Experts can provide help and support on most Delivery.com products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Delivery.com!

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Delivery.com Contact Info

Phone Number:
+1 800-709-7191

Email Support:

Twitter:

Facebook:

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14 Delivery.com Experts are online
what do you need help with ?
14 Delivery.com Experts are online
what do you need help with ?
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