Coinbase Phone Number

888-908-7930

Customer Service

Contact Number

6mins

Average Wait Time

on hold with Coinbase

Alternative Coinbase Contact Methods

4hours
Avg. Response Time by Email
Skip the wait!
N/A
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
Skip the wait!
No Wait
Avg. Response Time on 6ya
Get Instant Help!

How Effective is Coinbase Customer Service?

Issues Resolved
7%
How often Coinbase resolves issues
N/A
Get better support!
Avg. Call Duration
00:53mins
How long it takes Coinbase to resolve
N/A
Too slow? Fix it now!

Why People are Calling Coinbase

Top Reasons

61%

Account

7%

Payments and Charges

2%

Product/Service

1%

Cards

29%

Other

Coinbase: 888-908-7930 Information

Phone Info Details
Phone number to dial 888-908-7930
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 8am-5pm PST
Best time to dial 8:30am
Average wait 6 minutes
Alternate methods phone, email, web

More Coinbase Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

http://support.coinbase.com

2 hours

Complaints

877-746-4334

N/A

Complaints

907-465-2521

N/A

New York State Department Of Financial Services

212-709-5470

N/A

csenforcecomplaints@dfi.wa.gov

csenforcecomplaints@dfi.wa.gov

N/A

accommodations@coinbase.com

accommodations@coinbase.com

N/A

msb_licensing@alaska.gov

msb_licensing@alaska.gov

N/A

press@coinbase.com

press@coinbase.com

N/A

Coinbase Contact Info

Phone Number:
888-908-7930

Email Support:
support@coinbase.com

Twitter:
@coinbase

Facebook:
facebook.com/Coinbase

Coinbase Phone Numbers

Complaints: 877-746-4334

Complaints: 907-465-2521

New York State Department Of Financial Services: 212-709-5470

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Everything you need to know about Contacting Coinbase

Coinbase is an American digital currency exchange company brokering the exchange of cryptocurrencies pan-continents. As a growing digital currency medium, Coinbase has earned a significant base in American and Asian markets.

Best methods to contact Coinbase

In total, there are three recommended ways to contact Coinbase.

  • Dial 888-908-7930 for customer service. This is till now the best way to contact Coinbase.
  • Coinbase extends support services to users via help forums as well. Browse through the link http://support.coinbase.com to contact Coinbase.
  • You can also email your issues at support@coinbase.com.

Calling Coinbase Customer Service

Reasons for users to call Coinbase customer service include:

  • Recovery of the disabled account
  • Reporting hacking issues
  • Account verification
  • Account access
  • Missing coins

Tips to Ensure an Effective Call With Coinbase Customer Service

  • Make sure that you are dialing the correct number. The calling service is available from Monday-Friday from 8 am-5 pm. The best time to call Coinbase is around 8:30 am.
  • Some remote diagnostics work best if you're not using the device for the call. It is advisable to use another phone or computer to connect with the representative.
  • Keep a notepad and pen handy to take notes.

Users Reactions To Calling Coinbase Customer Service:

Coinbase has received average reviews for its customer service. Many users are satisfied with the quality of assistance. However, a fraction finds it frustrating to talk to automated robots rather than a live person.

Issues Resolved by Phone with Coinbase Customer Service

The representative resolves issues including recovering disabled accounts, requesting account access, missing coins information, and other technical issues.

What Cannot Be Resolved by Phone with Coinbase Customer Service?

Some issues can not be resolved just by a call. Coinbase is not answerable for incompatibility with the device. Also, a Coinbase rep cannot resolve issues due to unstable internet connection.

Call with Coinbase Unsuccessful? Follow the Steps Below

If your call drops or the issue persists, don't worry. There are other options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes, and re-contact customer support. The information jotted may assist you to explain your concern thoroughly.
  • Different service agents have different levels of training, knowledge, and experience. If your first call felt unsatisfactory, try again. The next person may get you the desired results.
  • If calling doesn't work, contact Coinbase through their web portal. You can also write an email.
  • Contact Coinbase via social media handles. The social media specialist may help you to resolve the issue.

Contacting Coinbase support or customer service

Coinbase customer support and customer service can be contacted via phone, email, and chat. Like most companies, Coinbase uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Coinbase customer support agents receive basic training to support Coinbase products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Coinbase support agents have templated and scripted answers to common questions. If Coinbase agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Coinbase can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Coinbase uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Coinbase?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Coinbase, 6YA Experts are independent contractors who do not have any access to Coinbase customer information or purchases.

While 6YA Experts can provide effective help on any Coinbase product or service, they do not have access to your Coinbase account and can’t assist with billing, or any non technical issue you have with Coinbase.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Coinbase agents.

What is 6YA’s relationship with Coinbase?

6YA and Coinbase are not related. While 6YA Experts can provide help and support on most Coinbase products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Coinbase!

6ya Experts have helped thousands of users with Coinbase issues

Talk to a Coinbase Expert in seconds!

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Coinbase Contact Info

Phone Number:
888-908-7930

Email Support:
support@coinbase.com

Twitter:
@coinbase

Facebook:
facebook.com/Coinbase

Coinbase Phone Numbers

Complaints: 877-746-4334

Complaints: 907-465-2521

New York State Department Of Financial Services: 212-709-5470

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
15 Coinbase Experts are online
what do you need help with ?
15 Coinbase Experts are online
what do you need help with ?
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