Canon Phone Number

800-828-4040

Customer Service

Contact Number

33mins

Average Wait Time

on hold with Canon

Alternative Canon Contact Methods

60hours
Avg. Response Time by Email
Skip the wait!
N/A
Avg. Response Time on Twitter
Skip the wait!
33mins
Avg. Wait for New Customers
Skip the wait!
No Wait
Avg. Response Time on 6ya
Get Instant Help!

How Effective is Canon Customer Service?

Issues Resolved
25%
How often Canon resolves issues
N/A
Get better support!
Avg. Call Duration
02:25mins
How long it takes Canon to resolve
N/A
Too slow? Fix it now!

Why People are Calling Canon

Top Reasons

40%

Request for Information

60%

Other

Reasons customers like you called recently

17 Oct, 2021
16 Oct, 2021
16 Oct, 2021
15 Oct, 2021
15 Oct, 2021
15 Oct, 2021
14 Oct, 2021
13 Oct, 2021

Canon: 800-828-4040 Information

Phone Info Details
Phone number to dial 800-828-4040
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 9am-8pm EST
Best time to dial 9:35am
Average wait 33 minutes
Alternate methods phone, email, web

More Canon Contact Information

Contact Information Average Wait Time Avg. Wait Time

Technical Support

800-652-2666

N/A

Usa

888-277-4540

N/A

Usa

855-246-3367

N/A

Usa

844-462-9439

N/A

Usa

800-423-2366

N/A

Usa

855-270-3277

N/A

Canon Contact Info

Phone Number:
800-828-4040

Email Support:
Carecenter@cits.canon.com

Twitter:
@CanonUSA

Facebook:

Canon Phone Numbers

Technical Support: 800-652-2666

Usa: 888-277-4540

Usa: 855-246-3367

Usa: 844-462-9439

Usa: 800-423-2366

Usa: 855-270-3277

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Everything you need to know about contacting Canon USA

Canon USA deals with user imaging equipment and information technologies. The New-york based company specializes in manufacturing photographic products. Canon USA has a user-friendly customer support ecosystem and receives assistance calls every day.

Best Methods to Contact Canon USA

CanonUSA offers various methods for customers to get in touch with their support team.

In total, there are three efficient and tested ways to contact CanonUSA. These include:

  • CanonUSA offers a toll-free number for users across the globe to get in touch with a team rep. The first best way to contact CanonUSA is dialing 800-828-4040. The best time to call is 9 in the morning.
  • The next efficient way to seek support from CanonUSA would be to email them at their official email address, catecenter@cits.canon.com. You may expect a reply from CanonUSA in the next 60 hours.
  • The support team also offers online help desks and community forums to users for detailed conversations and complex issues. You can check out usa.canon.com for the same.
  • Unfortunately, CanonUSA doesn’t offer a live-chat support feature at this time. However, you may hear from CanonUSA about the same in the coming years.

Calling Canon USA Customer Support

People call Canon USA customer support for following reasons:

  • Technical assistance
  • Product details and related questions
  • Repair and replacement requests
  • Billing concerns

Calling Canon USA Customer Service: Best Practises

  • Canon USA has multiple customer assistance segments. Visit Canon USA's website before calling the support number to ensure you are dialing to the correct product division.
  • Call during business hours only. Visit Canon USA's official website to know more about separate divisions, timings, and support units.
  • Keep all the documents and details handy. When querying about order status, have the order number, invoice, or billing statements in front before calling.
  • Make notes during the call.

User Experience with Canon USA Customer Support

Canon USA generally ensures user-friendly customer assistance. The overall customer service reviews are mostly satisfactory. The company recruits professionals in its support segment for quality user care.

What Issues Can Canon USA Customer Support Resolve?

Canon USA customer service can solve the following issues:

  • Technical support
  • Assistance in using products
  • Return and refund requests
  • Repair requests for products
  • Billing issues

What Can't Be Resolved by Phone With Canon USA?

  • Canon USA doesn't provide product replacement services at the doorstep. To return a Canon's product, you may have to physically return the order to the nearest Canon USA center.
  • Many users have faced compatibility issues with their existing operating system and Canon USA products. In such a scenario, Canon USA may not help you out.

Unhappy With Call to Canon USA? See Further Steps

  • Make sure to take notes or record a transcript of your conversation. You may need the details again.
  • If you think the first representative didn't get your concern, call back. You will be assigned another agent, with more expertise and training. He may support you better than the first rep.
  • Try other methods to get in touch. Canon USA has a significant social media presence. Reach out to the specialist there as well.
  • Try Canon USA's online community forums for a quick resolution of your case.

Contacting Canon support or customer service

Canon customer support and customer service can be contacted via phone, email, and chat. Like most companies, Canon uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Canon customer support agents receive basic training to support Canon products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Canon support agents have templated and scripted answers to common questions. If Canon agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Canon can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Canon uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Canon?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Canon, 6YA Experts are independent contractors who do not have any access to Canon customer information or purchases.

While 6YA Experts can provide effective help on any Canon product or service, they do not have access to your Canon account and can’t assist with billing, or any non technical issue you have with Canon.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Canon agents.

What is 6YA’s relationship with Canon?

6YA and Canon are not related. While 6YA Experts can provide help and support on most Canon products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Canon!

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Canon Contact Info

Phone Number:
800-828-4040

Email Support:
Carecenter@cits.canon.com

Twitter:
@CanonUSA

Facebook:

Canon Phone Numbers

Technical Support: 800-652-2666

Usa: 888-277-4540

Usa: 855-246-3367

Usa: 844-462-9439

Usa: 800-423-2366

Usa: 855-270-3277

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
9 Canon Experts are online
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9 Canon Experts are online
what do you need help with ?
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