Bose Phone Number

800-611-1715

Customer Service

Contact Number

3mins

Average Wait Time

on hold with Bose

Alternative Bose Contact Methods

50hours
Avg. Response Time by Email
Skip the wait!
N/A
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
Skip the wait!
No Wait
Avg. Response Time on 6ya
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How Effective is Bose Customer Service?

Issues Resolved
13%
How often Bose resolves issues
N/A
Get better support!
Avg. Call Duration
09:31mins
How long it takes Bose to resolve
N/A
Too slow? Fix it now!

Why People are Calling Bose

Top Reasons

26%

Product/Service

10%

Request for Information

3%

Shipping and Delivery

3%

Return/Replace

58%

Other

Reasons customers like you called recently

18 Oct, 2021
18 Oct, 2021
15 Oct, 2021
15 Oct, 2021
14 Oct, 2021
12 Oct, 2021
07 Oct, 2021
06 Oct, 2021

Bose: 800-611-1715 Information

Phone Info Details
Phone number to dial 800-611-1715
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 9am-5pm EST
Best time to dial 10:15am
Average wait 3 minutes
Alternate methods phone, web, email

More Bose Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

800-444-2673

N/A

Customer Service

800-901-0890

N/A

Customer Service

508-766-6885

N/A

Customer Service

800-231-2673

N/A

Customer Service

800-901-0829

N/A

Customer Service

800-761-2673

N/A

Customer Service

800-905-1273

N/A

Customer Service

877-210-3782

N/A

Customer Service

800-379-2073

N/A

Headquarters

508-766-1099

N/A

Headquarters

+3 313-061-6383

N/A

Technical Support

800-233-4416

N/A

report_counterfeits@bose.com

report_counterfeits@bose.com

N/A

Bose Contact Info

Phone Number:
800-611-1715

Email Support:
emailconfirmation@bose.com

Twitter:
@Bose

Facebook:
facebook.com/Bose

Bose Phone Numbers

Customer Service: 800-444-2673

Customer Service: 800-901-0890

Customer Service: 508-766-6885

Customer Service: 800-231-2673

Customer Service: 800-901-0829

Customer Service: 800-761-2673

Customer Service: 800-905-1273

Customer Service: 877-210-3782

Customer Service: 800-379-2073

Headquarters: 508-766-1099

Headquarters: +3 313-061-6383

Technical Support: 800-233-4416

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Everything you need to know about Contacting Bose

Bose is a pioneer in manufacturing professional and consumer audio equipment. With such a long history in business, it isn't surprising that Bose receives a lot of requests for customer service.

Best Methods to Contact Bose

Bose offers various methods for customers to get in touch with their support team. In total, there are three ways to contact Bose. These include:

  • Bose offers toll-free numbers for users to get in touch with a team rep. The best way to contact Bose is by dialing 800-611-1715. Alternate numbers are 800-444-2673 and 800-901-0890.
  • The next efficient way to seek support from Bose will be to mail them at their official mail address, emailconfirmation@bose.com.
  • The support team also offers online help desks and community forums to users for detailed conversations. You can check out bose.com.

Calling Bose Customer Support

Here are some common reasons for people to call Bose customer support:

  • Tech support
  • Billing and payment issues
  • Placing, changing, or canceling orders
  • Requesting returns or refunds
  • Seeking product details
  • Seeking warranty related information
  • Getting referrals to a retailer
  • Help with troubleshooting

Tips to ensure an effective call with Bose

  • It's always advisable to have proper information before you dial Bose. Make sure you dial the correct number. That way you can avoid wasting hours wasted on figuring things.
  • Keep all the relevant information handy. Like the product model, serial number, invoice, order details, etc.
  • Have your notepad ready so that you can jot down any important points for future reference.

User Reactions To Calling Bose Customer Service

Customers appear to be reasonably satisfied with the service. Neither online nor news media sources report a pattern of customer dissatisfaction with Bose's customer support team.

Issues resolved by a Bose Customer Service Representative

Bose customer service representatives resolve many common customer concerns. These include product-related inquiries, placing, changing, or canceling orders, checking billing errors, felicitating warranty services, etc.

What Cannot Be Resolved by Phone with Bose Customer Service?

  • In some cases, your Bose device may be incompatible with other electronic devices or accessories. A Bose customer service representative can suggest a workaround, but he or she cannot resolve the incompatibility.
  • A Bose customer service representative may not be able to resolve issues that involve a third-party retailer particularly when it comes to issues of pricing.

Call with Bose Unsuccessful? Follow the Steps Below

If your call drops or the issue persists, don't worry. There are other options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes, and re-contact customer support. The information jotted may assist you to explain your concern thoroughly.
  • Different service agents have different levels of training, knowledge, and experience. If your first call felt unsatisfactory, try again. The next person may get you the desired results.
  • Mail Bose with your registered mail id. This will also ensure you get a record of your chat transcripts useful for future reference.
  • You can also try reaching out to the help forum provided on Bose's website.

Contacting Bose support or customer service

Bose customer support and customer service can be contacted via phone, email, and chat. Like most companies, Bose uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Bose customer support agents receive basic training to support Bose products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Bose support agents have templated and scripted answers to common questions. If Bose agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Bose can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Bose uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Bose?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Bose, 6YA Experts are independent contractors who do not have any access to Bose customer information or purchases.

While 6YA Experts can provide effective help on any Bose product or service, they do not have access to your Bose account and can’t assist with billing, or any non technical issue you have with Bose.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Bose agents.

What is 6YA’s relationship with Bose?

6YA and Bose are not related. While 6YA Experts can provide help and support on most Bose products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Bose!

6ya Experts have helped thousands of users with Bose issues

Talk to a Bose Expert in seconds!

14 Bose Experts are online
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Bose Contact Info

Phone Number:
800-611-1715

Email Support:
emailconfirmation@bose.com

Twitter:
@Bose

Facebook:
facebook.com/Bose

Bose Phone Numbers

Customer Service: 800-444-2673

Customer Service: 800-901-0890

Customer Service: 508-766-6885

Customer Service: 800-231-2673

Customer Service: 800-901-0829

Customer Service: 800-761-2673

Customer Service: 800-905-1273

Customer Service: 877-210-3782

Customer Service: 800-379-2073

Headquarters: 508-766-1099

Headquarters: +3 313-061-6383

Technical Support: 800-233-4416

Similar Company Phone Numbers

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14 Bose Experts are online
what do you need help with ?
14 Bose Experts are online
what do you need help with ?
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