BeatsbyDre Phone Number


Average Wait Time

on hold with BeatsbyDre

More BeatsbyDre Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

2 hours

BeatsbyDre Contact Info

Phone Number:

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Everything you need to know about Contacting Beats

Beats is a US-based company that provides professional and consumer audio equipment to its customers. Well-renowned for its premium consumer headphones, earphones and speakers, Beats receives lots of customer service requests every day.

Best Methods to Contact Beats

Unfortunately, there is only one way to contact Beats. The support team offers an online help desk option to users for detailed conversations. You can check out for more help.

Contacting Beats Customer Support

Here are some common reasons for people to contact Beats customer support:

  • Set-up and usage trivia
  • Billing and payment issues
  • Tech support
  • Placing, changing, or canceling orders
  • Requesting returns or refunds
  • Seeking product details
  • Seeking warranty related information
  • Help with troubleshooting

Tips to ensure effective contact with Beats

Following tips can help you get your concerns addressed smoothly:

  • Search instructions on Beats' help page. Submit your queries on the help desk.
  • Keep details of your request and follow up in case no one gets back to you.

User Reactions To Contacting Beats Customer Service

Users are normally pleased with Beats customer support. However, not being able to speak to a person directly puts a damper on their satisfaction level.

Issues resolved by Beats Customer Service

Customer support easily deals with issues including set-up and usage trivia, technical assistance, placing, changing, or canceling orders, troubleshooting, etc.

What Cannot Be Resolved by Beats Customer Service?

  • Beats is not responsible for incompatibility with outdated versions of your device. You will have to contact the customer support team of your respective device here.
  • A Beats customer service representative may not be able to resolve issues that involve a third-party retailer, particularly when it comes to pricing.

Contact with Beats Unsuccessful? Follow the Steps Below

If you're left frustrated and unsatisfied with the response you received, don't worry. Try the following:

  • Examine your notes. It may help address the issue thoroughly when you contact Beats again.
  • Unfortunately contacting the help desk is the only way of reaching out to Beats. If it didn't work the first time, try contacting again.
  • You can also try reaching out to Beats' official Twitter handle. Someone there might guide you as to how to resolve your issue.

Contacting BeatsbyDre support or customer service

BeatsbyDre customer support and customer service can be contacted via phone, email, and chat. Like most companies, BeatsbyDre uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. BeatsbyDre customer support agents receive basic training to support BeatsbyDre products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, BeatsbyDre support agents have templated and scripted answers to common questions. If BeatsbyDre agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since BeatsbyDre can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, BeatsbyDre uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from BeatsbyDre?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike BeatsbyDre, 6YA Experts are independent contractors who do not have any access to BeatsbyDre customer information or purchases.

While 6YA Experts can provide effective help on any BeatsbyDre product or service, they do not have access to your BeatsbyDre account and can’t assist with billing, or any non technical issue you have with BeatsbyDre.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from BeatsbyDre agents.

What is 6YA’s relationship with BeatsbyDre?

6YA and BeatsbyDre are not related. While 6YA Experts can provide help and support on most BeatsbyDre products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact BeatsbyDre!

6ya Experts have helped thousands of users with BeatsbyDre issues

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BeatsbyDre Contact Info

Phone Number:

Email Support:



Similar Company Phone Numbers

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13 BeatsbyDre Experts are online
what do you need help with ?
13 BeatsbyDre Experts are online
what do you need help with ?
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