Audible Phone Number

888-283-5051

Customer Service

Contact Number

2mins

Average Wait Time

on hold with Audible

Alternative Audible Contact Methods

1hour
Avg. Response Time by Email
Skip the wait!
N/A
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
Skip the wait!
No Wait
Avg. Response Time on 6ya
Get Instant Help!

How Effective is Audible Customer Service?

Issues Resolved
30%
How often Audible resolves issues
N/A
Get better support!
Avg. Call Duration
05:00mins
How long it takes Audible to resolve
N/A
Too slow? Fix it now!

Why People are Calling Audible

Top Reasons

19%

Payments and Charges

17%

Activation/Cancellation

11%

Account

8%

Refund

45%

Other

Reasons customers like you called recently

16 Oct, 2021
16 Oct, 2021
16 Oct, 2021
14 Oct, 2021
14 Oct, 2021
14 Oct, 2021
14 Oct, 2021
13 Oct, 2021

Audible: 888-283-5051 Information

Phone Info Details
Phone number to dial 888-283-5051
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 1:30pm
Average wait 2 minutes
Alternate methods chat, phone, email, web

More Audible Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

973-820-0400

N/A

content-requests@audible.com

content-requests@audible.com

N/A

social-support@audible.com

social-support@audible.com

N/A

Audible Contact Info

Phone Number:
888-283-5051

Email Support:
audible@custhelp.com

Twitter:
@audible_com

Facebook:
facebook.com/audible.com

Audible Phone Numbers

Customer Service: 973-820-0400

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Everything you need to know about Contacting Audible

Audible is an audiobook service from Amazon. Listeners can download or stream their chosen titles with a membership to Audible.

Best Methods to Contact Audible

Audible offers various methods for customers to get in touch with their support team. In total, there are four efficient ways to contact Audible. These include:

Calling Audible Customer Support

Here are some common reasons for people to call Audible customer support:

  • Tech support
  • Billing and payment issues
  • Set-up trivia
  • Buying, changing or canceling service
  • Overcharge issues
  • Help with troubleshooting problems

Tips to ensure an effective call with Audible

  • Audible provides multiple phone numbers for customer support. Make sure to dial the one as per your location.
  • Keep all relevant details like account number, invoice, screenshots of previous correspondences, etc handy.
  • Make sure to have a pen and paper near you to take notes.

User Reactions To Calling Audible Customer Service

The user reviews are mostly positive and satisfactory. Users appreciate Audible for offering multiple ways of contacting the support team and resolving issues.

Issues resolved by an Audible Customer Service Representative

The customer support reps help resolve issues like invoice issues, explaining the working of various features, troubleshooting problems, etc.

What Can't Be Resolved by Phone with Audible Customer Service?

Audible is not responsible for device incompatibility. You will have to contact the customer support team of your respective device.

If you are facing connectivity issues, communicate with your ISP. Please note the internet provider can only help you if your devices are compatible with Audible.

Call with Audible Unsuccessful? Follow the steps below

There are cases where your call may drop or the issue persists, don't worry. Try these options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes, and re-contact customer support. The information jotted may assist you to explain your concern thoroughly and help your issue resolve faster.
  • Different service agents have different levels of training, knowledge, and experience. If your first call felt unsatisfactory, try again. The next person may be able to help you.
  • Audible also offers live chat-based support. This method provides you with a record of transcripts for future reference and documentation.
  • If the problem persists, fire up an email to Audible's customer support.
  • You can also reach out to Audible's help forum.

Contacting Audible support or customer service

Audible customer support and customer service can be contacted via phone, email, and chat. Like most companies, Audible uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Audible customer support agents receive basic training to support Audible products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Audible support agents have templated and scripted answers to common questions. If Audible agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Audible can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Audible uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Audible?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Audible, 6YA Experts are independent contractors who do not have any access to Audible customer information or purchases.

While 6YA Experts can provide effective help on any Audible product or service, they do not have access to your Audible account and can’t assist with billing, or any non technical issue you have with Audible.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Audible agents.

What is 6YA’s relationship with Audible?

6YA and Audible are not related. While 6YA Experts can provide help and support on most Audible products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Audible!

6ya Experts have helped thousands of users with Audible issues

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Audible Contact Info

Phone Number:
888-283-5051

Email Support:
audible@custhelp.com

Twitter:
@audible_com

Facebook:
facebook.com/audible.com

Audible Phone Numbers

Customer Service: 973-820-0400

Similar Company Phone Numbers

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18 Audible Experts are online
what do you need help with ?
18 Audible Experts are online
what do you need help with ?
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