AT&T Phone Number

AT&T

800-331-0500

Customer service

AT&T Wait Time

Avg. Wait
23mins
on hold with AT&T
Skip the wait!
Best Time to Call
8:15am
Hours: Mon-Fri 8am-6pm EST
Get Help Now Instead!

How Effective is AT&T Customer Service?

Issues Resolved
9%
How often AT&T resolves issues
N/A
Get better support!
Avg. Call Duration
07:53mins
How long it takes AT&T to resolve
N/A
Too slow? Fix it now!

Why People are Calling AT&T

Top Reasons

23%

Payments and Charges

9%

Product/Service

7%

Staff

5%

Account

56%

Other

AT&T: 800-331-0500 Information

Phone Info Details
Phone number to dial 800-331-0500
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 8am-6pm EST
Best time to dial 8:15am
Average wait 23 minutes
Alternate methods phone, email, facebook, web, twitter

AT&T Contact Info

AT&T Phone Number AT&T Email Support AT&T on Social Media AT&T Customer Service AT&T General Contact Info

AT&T Phone Numbers

Deals & Packages Concierge: 888-858-0822

Moving & Address Change Concierge: 877-318-2092

New Customer Concierge: 888-715-3291

New Customers: 800-756-0134

Internet & TV support: 800-288-2020

Government Solutions: 800-288-2747

Bell South Internet: 800-436-8638

Corporate Offices: 210-821-4105

Repairs: 866-577-7726

Business Services: 800-286-8313

Adding New Service: 800-222-0300

West Region Customers: 866-651-4038

California Repair Center: 866-346-1168

Business Accounts: 866-620-6000

Michigan Residents: 888-274-9056

Repairs: 800-246-8464

East Coast Business DSL: 888-321-2375

International Customer Service: 314-925-6925

Connectech Paid Technical Support: 866-294-3464

Customer Service: 800-901-9878

Customer Service: 800-651-1111

Customer Service: 866-241-6567

Customer Service: 866-241-6568

Customer Service: 866-435-3264

Customer Service: 855-288-2727

Customer Service: 408-962-1025

Customer Service: 800-651-5111

Customer Service: 800-772-3140

Customer Service: 866-975-0050

Customer Service: 800-288-9983

Customer Service: 877-782-8870

Enterprise Billing, Payments, New Service And Upgrades: 800-999-5445

Sales U-Verse High Speed Internet: 866-861-6075

Sales U-Verse Tv: 844-827-7057

Sales: Fixed Wireless Internet Service: 877-990-0041

Sales: Fixed Wireless Internet Service: 877-990-0046

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Contacting AT&T support or customer service

AT&T customer support and customer service can be contacted via phone, email, and chat. Like most companies, AT&T uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. AT&T customer support agents receive basic training to support AT&T products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, AT&T support agents have templated and scripted answers to common questions. If AT&T agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since AT&T can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, AT&T uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from AT&T?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike AT&T, 6YA Experts are independent contractors who do not have any access to AT&T customer information or purchases.

While 6YA Experts can provide effective help on any AT&T product or service, they do not have access to your AT&T account and can’t assist with billing, or any non technical issue you have with AT&T.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from AT&T agents.

What is 6YA’s relationship with AT&T?

6YA and AT&T are not related. While 6YA Experts can provide help and support on most AT&T products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact AT&T!

6ya Experts have helped thousands of users with AT&T issues

Talk to an Expert in seconds!

17 AT&T Experts are online

AT&T Contact Info

AT&T Phone Number AT&T Email Support AT&T on Social Media AT&T Customer Service AT&T General Contact Info

AT&T Phone Numbers

Deals & Packages Concierge: 888-858-0822

Moving & Address Change Concierge: 877-318-2092

New Customer Concierge: 888-715-3291

New Customers: 800-756-0134

Internet & TV support: 800-288-2020

Government Solutions: 800-288-2747

Bell South Internet: 800-436-8638

Corporate Offices: 210-821-4105

Repairs: 866-577-7726

Business Services: 800-286-8313

Adding New Service: 800-222-0300

West Region Customers: 866-651-4038

California Repair Center: 866-346-1168

Business Accounts: 866-620-6000

Michigan Residents: 888-274-9056

Repairs: 800-246-8464

East Coast Business DSL: 888-321-2375

International Customer Service: 314-925-6925

Connectech Paid Technical Support: 866-294-3464

Customer Service: 800-901-9878

Customer Service: 800-651-1111

Customer Service: 866-241-6567

Customer Service: 866-241-6568

Customer Service: 866-435-3264

Customer Service: 855-288-2727

Customer Service: 408-962-1025

Customer Service: 800-651-5111

Customer Service: 800-772-3140

Customer Service: 866-975-0050

Customer Service: 800-288-9983

Customer Service: 877-782-8870

Enterprise Billing, Payments, New Service And Upgrades: 800-999-5445

Sales U-Verse High Speed Internet: 866-861-6075

Sales U-Verse Tv: 844-827-7057

Sales: Fixed Wireless Internet Service: 877-990-0041

Sales: Fixed Wireless Internet Service: 877-990-0046

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
17 AT&T Experts are online
17 AT&T Experts are online
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