Apple.com Phone Number

800-692-7753

Customer Service

Contact Number

4mins

Average Wait Time

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Apple.com: 800-692-7753 Information

Phone Info Details
Phone number to dial 800-692-7753
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 10:15am
Average wait 4 minutes
Alternate methods phone

Apple.com Contact Info

Phone Number:
800-692-7753

Email Support:

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Everything you need to know about Contacting Apple Store

The Apple Store offers Apple's entire product line for sale on the web. Suitable for those who either prefer online shopping or don't have an Apple Retail Store near them, Apple Store receives lots of customer support requests every day.

Best Methods to Contact Apple Store

Unfortunately, there is only one way to contact the Apple Store. Apple Store offers a toll-free number for users across the globe to get in touch with a team rep. You can reach out to the Apple Store by dialing 800-692-7753.

Calling Apple Store Customer Support

Here are some common reasons for people to call Apple Store customer support:

  • Tech support
  • Seeking product details
  • Requesting return
  • Reporting overcharge
  • Refund requests
  • Account access and hacking problems
  • Identity theft and fraud complaints

Tips to ensure an effective call with Apple Store

You can ensure a productive call with Apple Store and get your issues resolved in no time with the following tips:

  • Keep all the product-related information handy. Like the product serial/model number, invoice, account details, screenshots of previous correspondences, etc.
  • Have your notepad ready so that you can jot down important points for future reference.
  • If you are seeking technical assistance, make sure to call when you're near your device.

User Reactions To Calling Apple Store Customer Service

The user reviews are mostly positive and satisfactory. Apple is well-renowned for taking good care of its customers. However, some are dissatisfied with the lack of options to contact Apple Store.

Issues resolved by an Apple Store Customer Service Representative

Customer support reps efficiently resolve most customer issues. These include providing product details, addressing fraud or theft issues, technical support, etc.

What Can't Be Resolved by Phone with Apple Store Customer Service?

  • There are cases where Apple Stores face difficulty in delivering the package to your address. It may happen if you or other family members are away and no one is available to sign for the package.
  • In instances of identity theft or account scams, you may have to contact your concerned bank for prior assistance. Apple Store provides limited assistance in fraud and theft issues.

Call with Apple Store Unsuccessful? Follow the Steps Below

If your call drops or the issue persists, don't worry. There are other options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes, and re-contact customer support. The information jotted may assist you to explain your concern thoroughly.
  • Different service agents have different levels of training, knowledge, and experience. If your first call felt unsatisfactory, try again. The next person may get you the desired results.

Contacting Apple.com support or customer service

Apple.com customer support and customer service can be contacted via phone, email, and chat. Like most companies, Apple.com uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Apple.com customer support agents receive basic training to support Apple.com products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Apple.com support agents have templated and scripted answers to common questions. If Apple.com agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Apple.com can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Apple.com uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Apple.com?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Apple.com, 6YA Experts are independent contractors who do not have any access to Apple.com customer information or purchases.

While 6YA Experts can provide effective help on any Apple.com product or service, they do not have access to your Apple.com account and can’t assist with billing, or any non technical issue you have with Apple.com.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Apple.com agents.

What is 6YA’s relationship with Apple.com?

6YA and Apple.com are not related. While 6YA Experts can provide help and support on most Apple.com products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Apple.com!

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Apple.com Contact Info

Phone Number:
800-692-7753

Email Support:

Twitter:

Facebook:

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Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
13 Apple.com Experts are online
what do you need help with ?
13 Apple.com Experts are online
what do you need help with ?
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