Adobe Phone Number

800-833-6687

Customer Service

Contact Number

17mins

Average Wait Time

on hold with Adobe

Alternative Adobe Contact Methods

3hours
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
Skip the wait!
17mins
Avg. Wait for New Customers
Skip the wait!
No Wait
Avg. Response Time on 6ya
Get Instant Help!

How Effective is Adobe Customer Service?

Issues Resolved
4%
How often Adobe resolves issues
N/A
Get better support!
Avg. Call Duration
03:44mins
How long it takes Adobe to resolve
N/A
Too slow? Fix it now!

Why People are Calling Adobe

Top Reasons

25%

Activation/Cancellation

12%

Payments and Charges

6%

Account

5%

Request for Information

52%

Other

Reasons customers like you called recently

18 Oct, 2021
12 Oct, 2021
12 Oct, 2021
11 Oct, 2021
11 Oct, 2021
10 Oct, 2021
10 Oct, 2021
06 Oct, 2021

Adobe: 800-833-6687 Information

Phone Info Details
Phone number to dial 800-833-6687
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 5am-7pm PST
Best time to dial 1pm
Average wait 17 minutes
Alternate methods phone, web, twitter

More Adobe Contact Information

Contact Information Average Wait Time Avg. Wait Time

Corporate Offices

408-536-6000

N/A

Sales

800-585-0774

N/A

Adobe Contact Info

Phone Number:
800-833-6687

Email Support:

Twitter:
@AdobeCare

Facebook:
facebook.com/Adobe

Adobe Phone Numbers

Corporate Offices: 408-536-6000

Sales: 800-585-0774

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Everything you need to know about Contacting Adobe

Adobe Systems is a software company best known for designing Photoshop and Acrobat. It is widely used across the globe and receives hundreds if support requests every day.

Best methods to contact Adobe System

Adobe offers various methods for users to get in touch with customer support. In total, there are three approved ways to contact Adobe.

  • Adobe offers a toll-free number for users across the globe to get in touch with the support team. Dial 800-833-6687. The average waiting time is 2 minutes.
  • Adobe’s online help desk is also available to users. You can contact the help desk via adobe.com.
  • Follow the given link to start a live chat with one of the reps: https://helpx.adobe.com/contact.html

Calling Adobe Customer Service

Customers call Adobe Systems Customer Service for a variety of reasons including:

  • Product return/exchange
  • Changing the status of the order
  • Tracking the order
  • Technical assistance

Tips to Ensure an Effective Call With Adobe Systems

  • Call Adobe''s Customer Support. The helpline is available from 5 am to 7 pm on weekdays. The best time to call Adobe is around 9:30 in the morning.
  • Keep the required documents handy. These include bills, and warranty cards. Have your notepad ready to jot down important points for future reference.

User Reactions To Calling Adobe Systems

Adobe Systems ensures user-friendly support. However, some customers have reported dissatisfaction with the long waiting times. As per available user data, we may conclude that Adobe Systems successfully resolves most of the customer issues.

Issues Resolved by Adobe Systems Customer Support

Adobe Systems Customer Support can resolve most of the customer issues. These include:

  • Returns or cancelation of the order
  • Inquiring order status
  • Technical support
  • Tracking order

What Cannot be Resolved by Adobe Systems Customer Support?

Adobe is not responsible for device incompatibility. You will have to contact the customer support team of your respective device.

Communicate with your ISP if you are dealing with an unstable network. Please note the internet provider can only help you if your devices are compatible with Adobe.

Call with Adobe System Unsuccessful? Follow the Steps Below

  • Make a second call. This time you may get a more experienced agent who can easily resolve your issue.
  • Examine your notes. It may help address the issue easily when you contact Adobe again.
  • Try alternate contact numbers of Adobe. Otherwise, you can also use the live chat option and email support.
  • If your issue is still not settled, contact Adobe Systems through Twitter. The social media specialist may help you to resolve your issue.

Contacting Adobe support or customer service

Adobe customer support and customer service can be contacted via phone, email, and chat. Like most companies, Adobe uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Adobe customer support agents receive basic training to support Adobe products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Adobe support agents have templated and scripted answers to common questions. If Adobe agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Adobe can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Adobe uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Adobe?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Adobe, 6YA Experts are independent contractors who do not have any access to Adobe customer information or purchases.

While 6YA Experts can provide effective help on any Adobe product or service, they do not have access to your Adobe account and can’t assist with billing, or any non technical issue you have with Adobe.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Adobe agents.

What is 6YA’s relationship with Adobe?

6YA and Adobe are not related. While 6YA Experts can provide help and support on most Adobe products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Adobe!

6ya Experts have helped thousands of users with Adobe issues

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Adobe Contact Info

Phone Number:
800-833-6687

Email Support:

Twitter:
@AdobeCare

Facebook:
facebook.com/Adobe

Adobe Phone Numbers

Corporate Offices: 408-536-6000

Sales: 800-585-0774

Similar Company Phone Numbers

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14 Adobe Experts are online
what do you need help with ?
14 Adobe Experts are online
what do you need help with ?
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