Toshiba Phone Number

Toshiba

800-631-3811

Customer service

Toshiba Wait Time

Avg. Wait
3mins
on hold with Toshiba
Skip the wait!
Best Time to Call
10:15am
Hours: Mon-Fri 8am-8pm CST
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How Effective is Toshiba Customer Service?

Issues Resolved
N/A
How often Toshiba resolves issues
N/A
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Avg. Call Duration
00:25mins
How long it takes Toshiba to resolve
N/A
Too slow? Fix it now!

Why People are Calling Toshiba

Top Reasons

23%

Product/Service

8%

Request for Information

5%

Account

1%

Return/Replace

63%

Other

Reasons customers like you called recently

08 May, 2021
06 May, 2021
05 May, 2021
04 May, 2021
03 May, 2021
02 May, 2021
29 Apr, 2021
28 Apr, 2021

Toshiba: 800-631-3811 Information

Phone Info Details
Phone number to dial 800-631-3811
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 8am-8pm CST
Best time to dial 10:15am
Average wait 3 minutes
Alternate methods phone, chat, web

Toshiba Contact Info

Toshiba Phone Number Toshiba Email Support Toshiba on Social Media Toshiba Customer Service Toshiba General Contact Info

Toshiba Phone Numbers

Computers & Tablets Customer Service: 800-457-7777

Hard Drive Customer Service: 510-651-6798

Credit Card Customer Service: 800-405-0854

Technical Support: 800-316-0920

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Contacting Toshiba support or customer service

Toshiba customer support and customer service can be contacted via phone, email, and chat. Like most companies, Toshiba uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Toshiba customer support agents receive basic training to support Toshiba products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Toshiba support agents have templated and scripted answers to common questions. If Toshiba agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Toshiba can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Toshiba uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Toshiba?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Toshiba, 6YA Experts are independent contractors who do not have any access to Toshiba customer information or purchases.

While 6YA Experts can provide effective help on any Toshiba product or service, they do not have access to your Toshiba account and can’t assist with billing, or any non technical issue you have with Toshiba.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Toshiba agents.

What is 6YA’s relationship with Toshiba?

6YA and Toshiba are not related. While 6YA Experts can provide help and support on most Toshiba products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Toshiba!

6ya Experts have helped thousands of users with Toshiba issues

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16 Toshiba Experts are online

Toshiba Contact Info

Toshiba Phone Number Toshiba Email Support Toshiba on Social Media Toshiba Customer Service Toshiba General Contact Info

Toshiba Phone Numbers

Computers & Tablets Customer Service: 800-457-7777

Hard Drive Customer Service: 510-651-6798

Credit Card Customer Service: 800-405-0854

Technical Support: 800-316-0920

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
16 Toshiba Experts are online
16 Toshiba Experts are online
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