Garmin Phone Number

800-800-1020

Customer Service

Contact Number

16mins

Average Wait Time

on hold with Garmin

Alternative Garmin Contact Methods

N/A
Avg. Response Time by Email
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N/A
Avg. Response Time on Twitter
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N/A
Avg. Response Time on Facebook
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Avg. Response Time on 6ya
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How Effective is Garmin Customer Service?

Issues Resolved
13%
How often Garmin resolves issues
N/A
Get better support!
Avg. Call Duration
03:39mins
How long it takes Garmin to resolve
N/A
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Why People are Calling Garmin

Top Reasons

17%

Product/Service

11%

Request for Information

2%

Payments and Charges

2%

Return/Replace

68%

Other

Reasons customers like you called recently

15 Oct, 2021
14 Oct, 2021
13 Oct, 2021
13 Oct, 2021
12 Oct, 2021
10 Oct, 2021
10 Oct, 2021
09 Oct, 2021

Garmin: 800-800-1020 Information

Phone Info Details
Phone number to dial 800-800-1020
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Thu 8am-6pm, Fri 8am-5pm CST
Best time to dial 8:30am
Average wait 16 minutes
Alternate methods phone, web

More Garmin Contact Information

Contact Information Average Wait Time Avg. Wait Time

Technical Support

913-397-8200

N/A

Customer Service

+61 180-023-5822

N/A

Customer Service

+65 800-886-1072

N/A

copyright@garmin.com

copyright@garmin.com

N/A

cnprivacy@garmin.com

cnprivacy@garmin.com

N/A

euprivacy@garmin.com

euprivacy@garmin.com

N/A

privacy@garmin.com

privacy@garmin.com

N/A

media.relations@garmin.com

media.relations@garmin.com

N/A

garminsecurity@garmin.com

garminsecurity@garmin.com

N/A

Garmin Contact Info

Phone Number:
800-800-1020

Email Support:
webaccessibility@garmin.com

Twitter:
@garmin

Facebook:
facebook.com/Garmin

Garmin Phone Numbers

Technical Support: 913-397-8200

Customer Service: +61 180-023-5822

Customer Service: +65 800-886-1072

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Everything you need to know about Contacting Garmin

Garmin is a tech firm offering electronics like GPS gadgets and smartwatches. One of the most prominent companies in its field, Garmin tackles lots of customer service requests daily.

Best Methods to Contact Garmin

Garmin offers various methods for customers to get in touch with their support team. In total, there are three recommended ways to contact Garmin. These include:

  • Garmin offers a toll-free number for users across the globe to get in touch with a team rep. The best way to contact Garmin is by dialing 800-800-1020. They also have a separate helpline dedicated to technical issues, that is 913-397-8200
  • They also provide a live chat and email support option on their website.
  • The support team also offers online help desks and community forums to users for detailed conversations. You can check out support@garmin.com.

Calling Garmin Customer Support

Here are some common reasons for people to call Garmin customer support:

  • Invoice and payment issues
  • Technical assistance
  • Seeking product details
  • Service return, cancel, or refund requests
  • Warranty claims
  • Handling hacked accounts
  • Troubleshooting problems

Tips to ensure an effective call with Garmin

  • Garmin offers multiple toll-free numbers for different countries. Make sure to check out their website to get connected to the correct agent.
  • Collect all the product-related info before calling. This includes invoice, payment details, product serial no, confirmations, and tracking ID, etc.
  • In cases of technical issues, call when you're near your device. You should use a different device for contacting customer support.
  • You can call anytime between 7 am to 7 pm Monday through Friday. However, Mondays are more engaged so it's better to call later in the week.

User Reactions To Calling Garmin Customer Service

There are significantly fewer complaints against Garmin’s customer service available online. This suggests the users are mostly content with the support provided by Garmin.

Issues resolved by a Garmin Customer Service Representative

Customer support fixes many issues like invoice and payment issues, warranty information, tech aid, etc.

What Cannot Be Resolved by Phone with Garmin Customer Service?

  • Garmin is not responsible for device incompatibility. You will have to contact the customer support team of your respective device in such cases.
  • If you are dealing with an unstable network, communicate with your ISP. Please note the internet provider can only help you if your devices are compatible with Garmin.

Call with Garmin Unsuccessful? Follow the steps below

There are cases where your call may drop or the issue persists, don't worry. Try the following options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes. The information jotted may assist you to explain your concern thoroughly.
  • Contact customer service again. Different service agents have different levels of training, knowledge, and experience. If your first call felt unsatisfactory, try again. The next person may help you.
  • If you're still not satisfied, contact Garmin through the live chat or email option provided on their website. This method gives you the extra advantage of recording chat transcripts useful in the documentation of your case.
  • If nothing works, try reaching out to Garmin's authorized retailers.

Contacting Garmin support or customer service

Garmin customer support and customer service can be contacted via phone, email, and chat. Like most companies, Garmin uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Garmin customer support agents receive basic training to support Garmin products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Garmin support agents have templated and scripted answers to common questions. If Garmin agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Garmin can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Garmin uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Garmin?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Garmin, 6YA Experts are independent contractors who do not have any access to Garmin customer information or purchases.

While 6YA Experts can provide effective help on any Garmin product or service, they do not have access to your Garmin account and can’t assist with billing, or any non technical issue you have with Garmin.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Garmin agents.

What is 6YA’s relationship with Garmin?

6YA and Garmin are not related. While 6YA Experts can provide help and support on most Garmin products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Garmin!

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Garmin Contact Info

Phone Number:
800-800-1020

Email Support:
webaccessibility@garmin.com

Twitter:
@garmin

Facebook:
facebook.com/Garmin

Garmin Phone Numbers

Technical Support: 913-397-8200

Customer Service: +61 180-023-5822

Customer Service: +65 800-886-1072

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9 Garmin Experts are online
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9 Garmin Experts are online
what do you need help with ?
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