AP Gas & Electric Phone Number

877-544-4857

Customer Service

Contact Number

2mins

Average Wait Time

on hold with AP Gas & Electric

Alternative AP Gas & Electric Contact Methods

52hours
Avg. Response Time by Email
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2mins
Avg. Wait for New Customers
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How Effective is AP Gas & Electric Customer Service?

Issues Resolved
N/A
How often AP Gas & Electric resolves issues
N/A
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How long it takes AP Gas & Electric to resolve
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AP Gas & Electric: 877-544-4857 Information

Phone Info Details
Phone number to dial 877-544-4857
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 9am
Average wait 2 minutes
Alternate methods email, web, phone

AP Gas & Electric Contact Info

Phone Number:
877-544-4857

Email Support:
customer@apge.com

Twitter:

Facebook:

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Everything you need to know about Contacting AP Gas Electricity(NY)

AP Gas Electric(NY) is an energy service provider. Offering gas and electricity plans to residential, small business, and commercial users, AP Gas Electric(NY) receives lots of customer support requests every day.

Best Methods to Contact AP Gas Electric(NY)

AP Gas Electric(NY) offers various methods for customers to get in touch with their support team. In total, there are two efficient ways to contact AP Gas Electric(NY). These include:

  • AP Gas Electric(NY) offers a toll-free number for users to get in touch with a team rep. The best way to contact AP Gas Electric(NY) is by dialing 877-544-4857.
  • The next efficient way to seek support from AP Gas Electric(NY) will be to mail them at their official mail address, customer@apge.com.

Calling AP Gas Electric(NY) Customer Support

Here are some common reasons for people to call AP Gas Electric(NY) customer support:

  • Tech support
  • Billing and payment issues
  • Booking an appointment
  • Changing or canceling an appointment
  • Meter reading
  • Set up service
  • Help with troubleshooting

Tips to ensure an effective call with AP Gas Electric(NY)

  • Have your notepad ready to jot down important points for future reference.
  • Keep all the appropriate information handy. These include the invoice, service serial no, account details, credit/debit card details etc.
  • If you are seeking technical assistance, keep your mobile or PC handy. Some remote diagnostics work best if you''re not using the device for the call. It is advisable to use another phone to connect with the representative.
  • In cases of gas leaks, shut down the main supply and open all the doors and windows immediately.

User Reactions To Calling AP Gas Electric(NY) Customer Service

Most users are quite content while others have expressed dissatisfaction with customer support online. Users have complained of poor assistance.

Issues resolved by AP Gas Electric(NY) Customer Service

Customer support provides effective solutions to various issues like billing and payment, tech support, scheduling appointments etc.

What Cannot Be Resolved by Phone with AP Gas Electric(NY) Customer Service?

Some issues cannot be resolved over the phone and need to be addressed in person by a technician, like a power cut. Customer support can help you schedule a tech visit but cannot help more than that.

Call with AP Gas Electric(NY) Unsuccessful? Follow the steps below

There are cases where your call may drop or the issue persists, don''t worry. Try the following options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes, and re-contact customer support. The information jotted may assist you to explain your concern thoroughly.
  • Different service agents have different levels of training, knowledge and experience. If your first call felt unsatisfactory, try again. The next person may be able to get you the desired results.
  • Try emailing about your issue to the customer support mail id. This will also ensure you get a record of your chat transcripts useful for future reference.

Contacting AP Gas & Electric support or customer service

AP Gas & Electric customer support and customer service can be contacted via phone, email, and chat. Like most companies, AP Gas & Electric uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. AP Gas & Electric customer support agents receive basic training to support AP Gas & Electric products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, AP Gas & Electric support agents have templated and scripted answers to common questions. If AP Gas & Electric agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since AP Gas & Electric can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, AP Gas & Electric uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from AP Gas & Electric?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike AP Gas & Electric, 6YA Experts are independent contractors who do not have any access to AP Gas & Electric customer information or purchases.

While 6YA Experts can provide effective help on any AP Gas & Electric product or service, they do not have access to your AP Gas & Electric account and can’t assist with billing, or any non technical issue you have with AP Gas & Electric.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from AP Gas & Electric agents.

What is 6YA’s relationship with AP Gas & Electric?

6YA and AP Gas & Electric are not related. While 6YA Experts can provide help and support on most AP Gas & Electric products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact AP Gas & Electric!

6ya Experts have helped thousands of users with AP Gas & Electric issues

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AP Gas & Electric Contact Info

Phone Number:
877-544-4857

Email Support:
customer@apge.com

Twitter:

Facebook:

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13 AP Gas & Electric Experts are online
what do you need help with ?
13 AP Gas & Electric Experts are online
what do you need help with ?
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