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Instant Help from Vento Motorcycle Mechanics

over the Phone or Video

Excellent Rating
4.55 of 5
Avoid costly repairs & resolve your issue over a short call.
All our Experts have professional repair experience & are based in the USA
Help in seconds - We never put you on hold or make you talk to computers.
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Excellent Rating
4.55 of 5
WHY USE 6YA?
Get Instant Help
Save hundreds of $$$
Available 24/7
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What people are saying about 6ya Experts
helped Darrell V.
the screw driver didn't work . So I ordered the tool to do the trick . I crossed my fingers . Thank you
4 of 5
May-25-2020
the screw driver didn't work . So I ordered the tool to do the trick . I crossed my fingers . Thank you
helped Darrell V.
am not out of the woods yet . My lights still stay on with key off. I got the tool to line my key switch up . I may need more advise .
4 of 5
May-25-2020
am not out of the woods yet . My lights still stay on with key off. I got the tool to line my key switch up . I may need more advise .
helped Alan W.
We are both researching the issues at present.
5 of 5
May-20-2020
We are both researching the issues at present.
helped Kyle F.
He needs a raise he's amazing just what I needed I'm just learning as I go he's very intelligent!!!!!!
5 of 5
May-07-2020
He needs a raise he's amazing just what I needed I'm just learning as I go he's very intelligent!!!!!!
helped Tony S.
there was not much he could do since I did not have any tools with me and my experience is very limited
5 of 5
Oct-20-2019
there was not much he could do since I did not have any tools with me and my experience is very limited

Contacting Vento support or customer service

Vento customer support and customer service can be contacted via phone, email, and chat. Like most companies, Vento uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Vento customer support agents receive basic training to support Vento models and maintenance services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Vento support agents have templated and scripted answers to common questions. If Vento agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Vento can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Vento uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

Since their agents are not actual Mechanics, they are unable to provide any diagnostics or troubleshooting over the phone. Most callers to Vento customer support will be advised to schedule a visit to an authorized dealership for repair or diagnosis. Depending on your circumstances the dealership may charge you hundreds of dollars for your visit, even if your vehicle is within warranty.

How is getting help from 6YA different from Vento?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Mechanics have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real Mechanic who is getting paid to take their call.

Our Mechanics are motivated to save you money, and avoid the hassle of going to the automotive dealership. With a 6YA Mechanic you can resolve your issue in minutes, instead of waiting for hours & days for the dealer to diagnose your problem & fix it. A consultation with our Mechanic could save you hundreds of dollars in repairs. With 6YA, customers will never be recommended unnecessary repairs or expensive warranty products.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Vento agents.

What is 6YA’s relationship with Vento?

6YA and Vento are not related. While 6YA Experts can provide help and support on most Vento models, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving repair issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created that uses several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold.

We strongly believe that customers who encounter auto repair issues, should be provided help in seconds. Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

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