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4.59 of 5
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Excellent Rating
4.59 of 5
WHY USE 6YA?
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Save hundreds of $$$
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What people are saying about 6ya Experts
helped Michael S.
Very helpful in solving my problem. Thanks David!
5 of 5
Jan-10-2021
Very helpful in solving my problem. Thanks David!
helped SAMUEL A.
Excellent customer service. really appreciate ur time. thanks and happy new year.
5 of 5
Jan-09-2021
Excellent customer service. really appreciate ur time. thanks and happy new year.
helped Dominick M.
Jeremy offered me very good input and useful suggestions. He has a quick wit, and I think, knows his job, 'Nuff Said !
5 of 5
Sep-30-2020
Jeremy offered me very good input and useful suggestions. He has a quick wit, and I think, knows his job, 'Nuff Said !
helped Thomas M.
Super helpful. Quick to diagnos the HVAC issue but not in a hurries fashion. First time using 6ya. Will use again.
5 of 5
Aug-18-2020
Super helpful. Quick to diagnos the HVAC issue but not in a hurries fashion. First time using 6ya. Will use again.
helped Francis M.
Dylan Asked good questions and helped me understand that both nest thermostats were faulty he recommending reinstalling the original thermostats and getting them replaced I hope to have a see you tonight thanks to his help thanks Dylan
5 of 5
Jul-03-2020
Dylan Asked good questions and helped me understand that both nest thermostats were faulty he recommending reinstalling the original thermostats and getting them replaced I hope to have a see you tonight thanks to his help thanks Dylan
Popular issues we help users with
Good morning! I ordered a Lyft this morning to be picked up from work. The first driver that arrived is the lady that im making complaint about and I would like to request a refund because I did not take the ride. The Lyft driver in the Mitsubishi vehicle upon her arrival was very rude due to the fact that i had a soda pop drink in my hand upon trying to get into the vehicle. The first thing that she stated to me was your drink goes up here. I need your drink up here stating in her cup holder in front seat of vehicle. I proceeded to ask in a calm manner why do I have to give you my drink. She stated very rudely that I dont allow no damn drinks in my car. I asked her who she was she talking too like that. She states you know what call for another ride. I said that's fine. I would like a refund or a credit because I did nothing wrong to this lady. I do not know if she was having a bad morning or not but I feel as if this was unnecessary to speak to me in that manner. Also upon her leaving she drives off recklessly leaving out of the parking lot. I am employed at a nursing facility this was so uncaused for. I could not find how to dispute the charge so I cancelled it. I was still charged for a ride that I did not receive as well as a cancellation fee that i feel I shouldn't have to pay for due to the fact that this driver was very disrespectful and all this was unnecessary. Can someone please assist me with this. I take Lyft rides quite often from work and this was by far the worst experience that i have ever berm through while riding with Lyft. I have never experienced this woth any of your other drivers. I feel that this lady needs an attitude adjustment and learn to be more respectful to the riders. Im wondering am I the first customer that has experienced this with her. She does not need to be driving for Lyft because she is not a people person and is very disrespectful and that makes bad business for Lyft. Can someone please help me..
Dec-08-2020

Contacting Mitsubishi support or customer service

Mitsubishi customer support and customer service can be contacted via phone, email, and chat. Like most companies, Mitsubishi uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Mitsubishi customer support agents receive basic training to support Mitsubishi products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Mitsubishi support agents have templated and scripted answers to common questions. If Mitsubishi agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Mitsubishi can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Mitsubishi uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

Since their agents are not actual Repairmen, they are unable to provide any diagnostics or troubleshooting over the phone. Most callers to Mitsubishi customer support will be advised to schedule an in-person visit by a local repairman. Depending on your circumstances the Repair shop may charge you hundreds of dollars for your visit, even if your product is within warranty. Additionally the repairman will only arrive 3-5 business days later, during regular business hours.

How is getting help from 6YA different from Mitsubishi?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Repairmen have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real Repairman who is getting paid to take their call.

Our Repairmen are motivated to save you money, and avoid the hassle of going to the repair shop. With a 6YA Repairman you can resolve your issue in minutes, instead of waiting for hours & days for the repairman to diagnose your problem & fix it. A consultation with our Repairman could save you hundreds of dollars in repairs. With 6YA, customers will never be recommended unnecessary repairs or expensive warranty products.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide a professional and unbiased help, which will often be more effective than the scripted and templated answers from Mitsubishi agents.

What is 6YA’s relationship with Mitsubishi?

6YA and Mitsubishi are not related. While 6YA Experts can provide help and support on most Mitsubishi products, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving repair issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created that uses several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold.

We strongly believe that customers who encounter repair issues, should be provided help in seconds. Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

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