T-Mobile

How to prevent T-Mobile from throttling streaming videos

T-mobile recently confirmed that it is throttling bandwidth for video streaming services. The ‘binge-on program’ allows users to stream videos on online platforms including Youtube without it counting against the data plan.  Ideally, you should be able to connect to any other WiFi network to continue streaming at high speed. However, T- mobile subscribers cannot get a high speed for streaming on any other network if they’ve signed up on binge on. T-Mobile only offers the access to a few stakeholders. It has also removed some of the services from throttling. However, if you are still facing any issue and want to disable binge on, here’s all you need to know: Follow these steps to disable binge on T-Mobile Log in to your T-Mobile account and click on the profile icon at the top right Click on media settings From the menu that appears, flip the “binge on” toggle to the off position Refresh the page and check if you have successfully disabled binge on. It can take a while to process through so make sure that your binge on was disabled You can check so by streaming an HD video. If it plays without or with few interruptions, you’re done. T- mobile recently released a dial only code to enable or disable binge on. You can use the codes #BON# and #BOF# to enable and disable Binge on respectively. Also, you will need to do this for each user (who wants to opt-out) on the plan separately.
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How to Block “Scam Likely” Calls on T-Mobile

Scam calls freak most people. We all want to block them even before they ring our phones. It seems T-mobile has found a way to empower customers to do exactly that. T-Mobile customers can block scam calls with the help of the T-mobile scam shield app. This app is available for iPhone and Android. The perks are not limited to the blocking part only, with this app users can enable caller ID, view blocked calls, and directly send calls to voicemail. Here’s how you can enable the spam block option Download the ‘T-Mobile DIGITS’ app   sign in to your accountTap the turn on button on the spam block pane.  This would enable T- mobile to block scam calls at the network level before you receive them on your phone. However, you run a risk of missing an important call that might be marked spam. This is a huge issue with business calls. You can always check your blocked calls under the ‘call-log’ section. Another way to ensure the same is by adding certain numbers to the favorite section. No phone ever can block numbers marked favorite by users.
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How to cancel my T- mobile plan

Canceling mobile phone plans can be a tiring process. Not with T- mobile though. With T- mobile it can be as easy as calling customer care services and your work will be done. However, we advise you to consider every dimension carefully before canceling your plan. Here’s how you can do so: Call 6-1-1 from a T- mobile and say cancel service at the voice prompt You would be connected to a representative who will ask some questions before cancelling your request Points to consider before canceling your plan Answering Cancellation questions If you are canceling your T- mobile subscription, you might very likely be asked why do you want to cancel or is there any problem you’re facing. These questions are designed to provide a better customer experience Retention efforts T- mobile will try to retain you as a customer. Depending upon your answer to the questions asked, the representative might offer you discounts or other offers. If you change your mind the representative will make the changes immediately. If not, simply tell them to go ahead with the cancellation.
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