How to Troubleshoot a Verizon MiFi?
Verizon Wireless MiFi permits customers to create a mobile broadband connection on their computers using two ways. One way is through a wireless signal available for at least ten devices at once. This is made pretty simple by using a USB cable. However, the benefits are limited to a single device only.
For the MiFi to work at its best, it requires 3G, 4G, or LTE network coverage. If you are facing issues with your MiFi, continue following the given steps to resolve your issue, once and for all.
Troubleshooting MiFi Device Issues
- Insert the battery in your MiFi, and place the cover back on.
- Charge the Verizon MiFi fully. The power button will appear as a solid amber color while it is charging.
- Press the power button for three seconds to turn it on.
- Check the MiFi’s LED indicators. The power button and the status LED should be solid green. If it is blinking red, the MiFi needs to be charged. If it is blinking amber and you have it unplugged, an error has occurred.
- Unplug the MiFi from your computer. Restart your computer.
- Remove the battery from the MiFi. Wait for 10 seconds, and then reinsert the battery. Power the MiFi back on.
- If you’re still facing connection issues, then master reset your MiFi. Press the master reset button on the bottom of the MiFi with a small sharp object, until the MiFi blinks green twice, once long and once short.
- Contact Verizon Wireless technical assistance if you’re still experiencing device issues with the MiFi.
Troubleshooting Verizon MiFi Account Issues
- You can find MiFi’s MEID at the back of the device. It usually begins with the letter “A.” remember to check that the correct device MEID is active on your account
- Check your account and remove any service blocks (if necessary).
- To agree to the terms and conditions of service, try calling 877-807-4646 or log into your My Verizon account.
- Pay any dues on your account to restore service (if necessary).
- If you’re facing other account issues, you can discuss them by calling Verizon Wireless at 800-922-0204.
Troubleshooting MiFi Connection Issues
- Use Verizon Wireless’s coverage map to verify that you’re in a digital coverage area. If you are out of range, the MiFi will not connect.
- Disconnect your computer from any other automatically connected network.
- Remember to check that any security software on your computer isn’t blocking the MiFi connection.
- Restart your computer and MiFi. Wait for them to turn back on before aiming for a wireless connection.
- Uninstall VZAccess Manager from your PC. Restart your device once it is removed.
- Use Vzam.net to install the latest version of VZ Access Manager. Make sure that you have administrator access on your computer.
- Open “http://192.168.1.1″ in your browser. Log in by leaving the user name area blank and entering “admin” for the password.
- Reset any security settings, network preferences, power settings on the “Diagnostics” screen by pressing “Reset to Factory Defaults.”
- Run VZ Access Manager. Now, try to connect your MiFi. If you are still unable to do so, contact Verizon Wireless technical assistance by calling them at 800-922-0204 or by visiting VerizonWireless.com.