A-to-Z Guide: How to Cancel Ubereats Order, Pass & Account.
There are days, when we feel like, “why don’t I cook something nice for myself?”.
Like some Lasagna, or Masala Dosa (Indian Dish)
Then it hits me, “I have food delivery apps, no need to cook anything”. And, as usual, instead of cooking for myself, I Binge watch some history show.
Afterward, the guilt hits me, for not taking care of myself, though it also fades away very soon. This is a short version of the trap, that we all experience daily. Procrastinating on tomorrow to cook something better, and not to order.
But, what, if you delete the just-ordered food, delete the account, and delete the app forever. Maybe then, we can motivate ourselves to cook.
In order to give a try to this revolutionary idea, I have curated all the easiest ways to delete your Uber Eat account, Uber Eat Pass, Order, and few ways to claim a refund.
How to Cancel Uber Eats Order?
Step 1: Open up the UberEats app on your device. The process of canceling an Uber Eats Order is the same for iOS, Android, & Windows.
Step 2: Select the ‘Orders’ icon from the bottom menu of the UberEats app.
Step 3: Then, look for your recent order, and select it.
Step 4: Now you can see the ”CANCEL ORDER” option on your screen, select it and trigger the order cancelation process.
Step 5:Tap “CANCEL ORDER” again.
Step 6: Lately, provide a reason to cancel the order, and tap “DONE”
Important: In case you cancel the order after the restaurant has accepted, and probably kicked in the meal preparation process.
Uber Eat will deduct the cost of the meal, and will refund only the following:
- Delivery fees
- Service fees
- Booking fees
What Is the UberEats Refund Policy?
If the following mishap occurs, then UberEats assume that the onus of the responsibility falls on the restaurant, and the customer can claim for a refund and receive a refund (partial or 100%) within 48 hrs:
- Wrong items in an order
- Missing or unavailable items in an order
- Incorrect order handed to the rider
- Food prepared incorrectly or to a poor quality (incl. food safety claims)
- Dietary requirements not met (incl. allergens issues)
- Incorrect information provided about menu items on the platform
How Can I Claim Refund on Uber Eats?
Step 1: Head to the UberEats app on your device.
Step 2: Now, navigate to Orders from the homepage, by clicking on the” Orders” icon on the.
Step 3: Hit the order in question to open up its details.
Step 4: Then, look for “Get Help” near the bottom of the page, and select it.
Step 5:Here, you will find a list of issues that can occur, select one suitable to your situation.
Step 6: Provide any required details, or photos, and hit submit. Soon, you will receive a message from Uber Eat regarding your submitted request.
How a refund is calculated at Uber Eats?
The refund amount varies as per the issue at hand. You will not get a 100% refund for all the concerned issues.
Missing item(s): Entire item(s) food sales + tax/VAT or partial item(s) food sales + tax/VAT
Incorrect item(s): Entire item(s) food sales + tax/VAT or partial item(s) food sales + tax/VAT
Incorrect orders: Full order food sales + tax/VAT
Undelivered orders: Full order food sales + tax/VAT
How Long Does UberEats Refund Take?
It can take from 5 minutes to 5 working days, depending upon the payment method you used.
How to contact Uber Eats over email?
Step 1: Write an email to email@example.com, including all the details regarding your account and the issue you are seeking to resolve.
How to call Uber Eats?
Step 1: Call Uber Eats at 800-253-6882, and ask them to resolve your queries.
How to delete your Uber Eats account in the app?
Step 1: Open up the app on your device.
Step 2: Tap the hamburger menu near the left end corner to open up the menu, from the menu select, “Settings”.
Step 3: Then, scroll down the page opened up in front of you, and select privacy.
Step 4: On the Privacy page, select, “Delete Your Account”.
Step 5: Now, you will be asked to re-enter your password and cooperate with a few more queries before finally deleting your account.
📺 Video on How to delete Uber Eats Account by App:
Important: Deleting your account from Uber also means deleting your account from the Uber ride app as well.
How to delete the Uber Eats Account on Computer?
Step 1: Open up this web address in the web browser: UberEats Account Deletion Page.
Step 2: Now provide your correct credentials for a password when inquired.
Step 3: Then Onward follows the prompted queries, and deletes your account.
Important: Within 30 days of deleting your account, you can reactivate it. All you have to do is use your UberEats app, and it will reactivate the account as it was never deleted.
In case 30 days expire, your account will be deleted forever. But, you can always create a new account whenever you like.
How to Cancel Uber Eat Pass?
Step 1: Open up the app on your device.
Step 2: Hit the profile icon from the bottom menu on the homepage.
Step 3: Select “Eat Pass”
Step 4: Scroll down the open page until you see the Auto-renew option.
Step 5: Toggle off or turn off the button, and just like that you have canceled the Uber eat pass from renewing itself for the next billing cycle.
📺Video on how to cancel Uber Eats Pass: