Xoom is an Usain Bolt-fast transacting payment app.

But, if you have mistakenly paid a higher amount to someone, or to a wrong person, the experience of paying on Xoom can leave you with sour taste on your tongue.

The only way to get out of these tough situations, is either by trying cancel the transaction if still pending, or try requesting the receiver to return.

And if you are still not having any luck you can always contact the Xoom customer care, by following the given below guide:

How do I cancel a transaction on Xoom?

Step 1: Go to the Track Transactions page, via Xoom app or website.

Step 2: Head to the transaction history, below the, “My Transactions” section.

Step 3: Select the transaction you are in need to cancel.

Step 4: Hit, “Cancel Transaction”.

📺 ✅ How To Cancel A Xoom Transaction 🔴

https://www.youtube.com/watch?v=mHDDoYIOZZ4

How to contact Xoom via mail?

Step 1: Write an application, including the details related to your account, issue, and the solution that you are seeking.

Step 2: Include proof, if required.

Step 3: Send the mail to:

PayPal, Inc., Attn: Litigation Department, Re: Xoom Notice of Dispute, 2211 North First Street, San Jose, CA 95131.

How to Delete an Xoom Account?

Step 1: Open up the Xoom website, and log  into the account.

Step 2: Next, visit the Contact xoom customer service

Login in to your account or go to the link mentioned

Step 3: Fill up the online form, and hit, “Submit”.

Note: While filling the form, for the main concern field, select, “ Cancel Request”, and in the subject box, type-in, “Delete Permanently”.

It will take you to the registration form

Step 4: You will receive an email regarding the cancellation of your Xoom account.

Ther email will inquire you a few questions, comply with them. Then, you can expect your account to be deleted within three days.

📺 How to delete Xoom account

How to Remove Credit Cards from Xoom?

Step 1: Log into the Xoom website.

Step 2: Next, visit this link: https://www.xoom.com/contact-xoom-customer-service 

Step 3: Fill up the form, provide your correct email address, name, request to delete the card, reason to delete the card, and hit submit.

Soon you will receive an email with the update.

It will take you to the registration form

How to contact Xoom customer care via phone:?

Step 1: Xoom has different timings and numbers for different regions, to make it convenient for their customers.

So, pick your time and phone number from below:

Phone NumbersLanguages and Hours
(877) 815-1531 (toll free);+1 (415) 395-4225English and Filipino:8:00 AM to 5:00 PM Pacific Monday-SaturdaySpanish:6:00 AM to 7:00 PM Pacific Monday–SaturdayFrench:3:00 am–6:00 pm, Quebec time zone (EST)

Europe and United Kingdom

CountryPhone Numbers*Languages and Hours
United Kingdom+44 207 949 4440English and Filipino:8:00 AM to 5:00 PM Pacific Monday-SaturdaySpanish:6:00 AM to 7:00 PM Pacific Monday–SaturdayFrench:9:00 am-midnight, France time zone (CET)Italian, German, and Arabic:9:00 am – 6:00 pm, Germany and Italy time zone (CET)
France+33 1 73 43 10 47
Germany+49 69 380 798 14
Italy+39 0223312012
Netherlands+31 70 700 6463
Spain+34 91 835 1055
All other countriesCall any number above (international charges may apply)

Step 2: Ask the representative to resolve your issue. Such as:

Cancel the Xoom transaction

Track the pending transaction

Fraud transaction

Cancel the Xoom Account

Or more…

Step 3: Provide the details asked of you.
Step 4: You will receive an email regarding the resolution of the issue.

Source:

https://help.xoom.com/s/article/how-do-i-cancel-my-transaction

https://help.xoom.com/s/article/what-could-delay-or-cancel-my-transaction

https://www.xoom.com/info/money-back-guarantee?flow=true