We’ve all been there. The dreaded automated system. Don’t worry, we’ll help you avoid, pressing zero over and over hoping to get a customer service representative. Here, we’ll provide direct solutions for the burning question “how do I speak to a live person at PayPal.”

PayPal Contact Numbers

PayPal’s customer service is open from 5am to 10pm, Monday through Friday and 6am to 8pm on Saturday and Sunday. These hours operate on Central Time.

  • For calls outside of the US: 1-402-935-2050
  • PayPal Credit: 1-866-528-3733
  • PayPal Support: 1-888-221-1161

Tip: Saying “Agent” after the automated system asks you to describe your problem can sometimes expedite the process, allowing you to skip other steps in the system and get you directly into the queue. 

Challenges

Even if you are able to bypass the several automated questions, it’s likely that you won’t be connected to customer support immediately. Average wait times are around an hour, with some customers reporting that they waited up to 3 hours. 

You do have the option for PayPal to return your call, however, wait times are even longer taking 1-2 days. 

PayPal Community Support

You can find additional help on PayPal’s Community Support page, which should have the answers to many common PayPal questions. If you can’t find your question and its corresponding answer, you can also try the Chat option, which will connect you to the moderator team. 

The moderator team is available at select times only: 

  • Wednesdays from 1pm to 2pm PT 
  • Fridays from 4pm to 5pm GMT.

Challenges

As this is a community forum, there is no guarantee that the advice is entirely accurate and with hundreds of responses, it can be time-consuming to look through all of them. In addition, as the chat hours are limited, it may take several days to receive a response to your question. 

Bypass the Wait Times with 6ya

While these steps might ensure that there’s a real person on the other end of the line, there’s no telling how long it will take to get there, and ultimately how long it will take to find a solution that works. But with 6ya, you can receive instant help from professionals, without the waits, and without the doubt. 

6ya values your time, which is why when you have a question, you’ll receive a call in 30 seconds from an expert in the field, and within 5 minutes, you’ll have the answers you’re looking for whenever and wherever. No more waits nor frustration— 6ya’s team of experts will make the process a breeze and eliminate the need for automated systems altogether.

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