Wanted to have a little bit of Eat, Pray & Love for yourself, but life came crashing  that plan?

Just sounds like something that LIFE will do!

A sudden change of plans can prompt you to cancel your Airbnb reservations in a cute cottage in Hawaii or in a safari home in Kenya’s  jungle.

So, here’s how to cancel your Airbnb reservations in a zen style.

How to cancel an Airbnb reservation via App?

Step 1:Open up the Airbnb app on your mobile device or open the Airbnb website https://www.airbnb.co/ on your computer. 

Step 2: Log in to your account.

Step 3: Now select the option, “Trips”,visible at the bottom of your Airbnb app or near the left top corner of the Airbnb website.

Step 4: A page will appear in front of you with all the details of your Airbnb reservation, here select,” Contact Host”.

Step 5: After clicking on “Contact Host”, you will be taken to another page with all the details of the host. Here, click on the “Change or cancel” button, visible in the same breath.

Step 6: Now two options will be in front of you, to “Change Reservation” or “Cancel Reservation”. Select, “Cancel Reservation”.

Step 7: A page will open up in front of you, with a heading, “ Why do you need to cancel?” Here, you need to select the reason behind your cancellation from the drop down menu and then click on “Continue” to move forward.

Step 8: Now you will be prompted to provide your host a detailed reason for your cancellation. After typing in the reason, click “Continue.”

Step 9: Now another page will appear in front of you, with all the details of refund. Cross-check the details as refunds can vary from situation to situation.

If everything seems fair, click on the provided blue button, “ Yes,cancel” to cancel your Airbnb reservation.

Note: Please review the refund policy before booking on Airbnb.

How do I cancel a reservation request?

Host has not accepted your request yet and you would like to cancel your reservation request before taking it any further.

Step 1: Open Airbnb App on your phone or Airbnb website on your web browser. Log in to your Airbnb account.

Step 2: Now, go to the,”Trips” page, and select the trip that you want to cancel

Step 3: After opening up the detail page, you will find an option to,”change or cancel”

Step 4: Then you will be taken to a new page to choose in between “Change Your Reservation” and “Cancel Your Reservation”. Select,” cancel reservation and it will be done.

How to cancel an Airbnb reservation over the phone?

It is quite possible to not have an internet facility or for whatsoever you are unable to cancel your Airbnb reservation over Airbnb App or their website.

Not an issue, you can always cancel Airbnb reservations over the phone.

Airbnb customer care service is very proactive, understanding and are very quick to resolve matters pertaining to Airbnb’s policy.

The additional matters that you can seek consultation over phone via Airbnb’s representatives are: 

  1. Inquiries regarding Airbnb booking or canceling a reservation
  2. Reporting any other issues related to bookings
  3. Requesting complete or as previously-agreed refund
  4. Filing complaints against hosts or other Airbnb related issue
  5. Inquiries about Airbnb’s fees.

All over the world Airbnb has only 34 offices. So, there are heavy chances that there might not be an Airbnb office in the city or country you’re visiting.

And that can cost you additional phone charges as per the calling rates.

Below we have curated a list of all the Airbnb’s customer care’s number as per the countries:

Note: All the numbers are available 24 hrs with an average waiting time period of 7 to 12 minutes.

US 1-855-424-7262 (Toll Free)

San Francisco 1-415-800-5959

Australia +61 2 8520 3333

Germany +49 30 30 80 83 80 or +49(0)40 609 464 444

Greece +30 211 1989888

Hong Kong +852 5808 8888

Israel +972 3 939 9977

Ireland +353 1 697 1831

Italy +39-06-99 36 6533

Japan +81 3 4580 0999 or +81 800 100 1008 (toll-free)

Mexico +52 55 41 70 43 33

Netherlands +31 (0) 20 52 22 333

New Zealand +64 4 4880 888

Norway +47 21 61 16 88

Peru +51 1 7089777

Poland +48 22 30 72 000

Portugal +351 30 880 3888

Puerto Rico +1 787 919-0880

Russia +7 495 465 80 90 (Moscow) or + 7 495 380 35 15 or 88003017104 (toll-free)

South Korea +82 2 6022 2499 or +82 808 220 230 (toll-free)

Spain +34 91 123 45 67

Switzerland +41 43 50 84 900

Sweden +46 844 68 12 34

UK +44 203 318 1111

+1-855-424-7262 (toll-free)

How to Cancel Airbnb Reservation by Email?

If you are unable to cancel a reservation using the methods mentioned above, or have a long list of other issues as well, and 3-4 days at hand to spare, then emails can be a great way to go about it,and get the needed attention from Airbnbb.

But, have to keep in mind that to resolve any kind of issue, Airbnb will take 3-4 days to get back to you over email.

Below are the emails that you can send your cancellation requests to: