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Instant Help from THQ Game Console Technicians

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Excellent Rating
4.38 of 5
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Excellent Rating
4.38 of 5
WHY USE 6YA?
Get Instant Help
Save hundreds of $$$
Available 24/7
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What people are saying about 6ya Experts
helped John R.
This person was good on being helpful and Patience with me.
5 of 5
Aug-26-2020
This person was good on being helpful and Patience with me.
helped Anthony M.
Very helpful and gave a solution that ive been trying to get for months in 3 minutes
5 of 5
Jul-28-2020
Very helpful and gave a solution that ive been trying to get for months in 3 minutes
helped Lonetta B.
DeAndre was very professional and helpful polite youu g man
5 of 5
Jun-09-2020
DeAndre was very professional and helpful polite youu g man
helped Camille W.
Clayton was amazing—the best tech person I have had in a very long time. He was thorough in his approach, patient, and kind. I really hope I am assigned to Clayton the next time I call
5 of 5
Jun-06-2020
Clayton was amazing—the best tech person I have had in a very long time. He was thorough in his approach, patient, and kind. I really hope I am assigned to Clayton the next time I call
helped Camille W.
Clayton is amazing--the best tech person I have worked with in a very long time. He is extremely competent, very patient, and very kind. I hope I get Clayton the next time I call.
5 of 5
Jun-06-2020
Clayton is amazing--the best tech person I have worked with in a very long time. He is extremely competent, very patient, and very kind. I hope I get Clayton the next time I call.

Contacting THQ support or customer service

THQ customer support and customer service can be contacted via phone, email, and chat. Like most companies, THQ uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. THQ customer support agents receive basic training to support THQ products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, THQ support agents have templated and scripted answers to common questions. If THQ agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since THQ can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, THQ uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from THQ?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike THQ, 6YA Experts are independent contractors who do not have any access to THQ customer information or purchases.

While 6YA Experts can provide effective help on any THQ product or service, they do not have access to your THQ account and can’t assist with billing, or any non technical issue you have with THQ.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from THQ agents.

What is 6YA’s relationship with THQ?

6YA and THQ are not related. While 6YA Experts can provide help and support on most THQ products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

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16 Technicians are online