Vudu Customer Service

Vudu

888-554-8838

Customer service

Vudu Wait Time

Avg. Wait
3mins
on hold with Vudu
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Best Time to Call
2:45pm
Hours: 24 hours, 7 days
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How Effective is Vudu Customer Service?

Issues Resolved
24%
How often Vudu resolves issues
N/A
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Avg. Call Duration
08:27mins
How long it takes Vudu to resolve
N/A
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Why People are Contacting Vudu

Top Reasons

18%

Payments and Charges

16%

Account

6%

Activation/Cancellation

5%

Product/Service

55%

Other

Vudu: 888-554-8838 Information

Phone Info Details
Phone number to dial 888-554-8838
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 2:45pm
Average wait 3 minutes
Alternate methods phone, web

More Vudu Contact Information

Contact Information Average Wait Time Avg. Wait Time

Press Line

312-729-4068

N/A

support@vudu.com

support@vudu.com

N/A

privacy@fandango.com

privacy@fandango.com

N/A

accessdata@fandango.com

accessdata@fandango.com

N/A

deletedata@fandango.com

deletedata@fandango.com

N/A

donotsell@fandango.com

donotsell@fandango.com

N/A

vuduadvertising@vudu.com

vuduadvertising@vudu.com

N/A

press@vudu.com

press@vudu.com

N/A

security@vudu.com

security@vudu.com

N/A

Contacting Vudu support or customer service

Vudu customer support and customer service can be contacted via phone, email, and chat. Like most companies, Vudu uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Vudu customer support agents receive basic training to support Vudu products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Vudu support agents have templated and scripted answers to common questions. If Vudu agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Vudu can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Vudu uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Vudu?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Vudu, 6YA Experts are independent contractors who do not have any access to Vudu customer information or purchases.

While 6YA Experts can provide effective help on any Vudu product or service, they do not have access to your Vudu account and can’t assist with billing, or any non technical issue you have with Vudu.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Vudu agents.

What is 6YA’s relationship with Vudu?

6YA and Vudu are not related. While 6YA Experts can provide help and support on most Vudu products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Vudu!

6ya Experts have helped thousands of users with Vudu issues

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17 Vudu Experts are online
17 Vudu Experts are online
17 Vudu Experts are online
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