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Average Rating
3.77 of 5
Avoid costly repairs & resolve your issue over a short call.
All our Experts have professional repair experience & are based in the USA
Help in seconds - We never put you on hold or make you talk to computers.
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Average Rating
3.77 of 5
WHY USE 6YA?
24/7 Live Support
Save hundreds of $$$
Unlimited Help
Talk to a Expert
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What people are saying about 6ya Experts
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helped Cathie J.
It's scheduling me for now, how do I schedule 530 this evening ?
5 of 5
Sep-25-2021
It's scheduling me for now, how do I schedule 530 this evening ?
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helped Dorothea S.
Very helpful and great customer service. Thank you so very much. Dorothea O'Day-Sullivan
5 of 5
Sep-25-2021
Very helpful and great customer service. Thank you so very much. Dorothea O'Day-Sullivan
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helped Taraleigh S.
Cleveland was Very polite, identified my issue in a timely manner, walked me through step by step. He also went out of his way to extremely professional when placing me on brief holds. Unfortunately, I couldn’t get my issue resolved once he let me go. I just ended up transferring the money to the card thatvwas incorrectly charged.
5 of 5
Sep-25-2021
Cleveland was Very polite, identified my issue in a timely manner, walked me through step by step. He also went out of his way to extremely professional when placing me on brief holds. Unfortunately, I couldn’t get my issue resolved once he let me go. I just ended up transferring the money to the card thatvwas incorrectly charged.
avatar
helped Ron D.
David got me through what seemed like an impenetrable problem with UBER. Thanx
5 of 5
Sep-24-2021
David got me through what seemed like an impenetrable problem with UBER. Thanx
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helped Gerald A.
Your associate completed the form to begin the process of cancellation of the Uber Eats charge.
5 of 5
Sep-24-2021
Your associate completed the form to begin the process of cancellation of the Uber Eats charge.
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Contacting Venmo support or customer service

Venmo customer support and customer service can be contacted via phone, email, and chat. Like most companies, Venmo uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Venmo customer support agents receive basic training to support Venmo products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Venmo support agents have templated and scripted answers to common questions. If Venmo agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Venmo can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Venmo uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Venmo?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Venmo, 6YA Experts are independent contractors who do not have any access to Venmo customer information or purchases.

While 6YA Experts can provide effective help on any Venmo product or service, they do not have access to your Venmo account and can’t assist with billing, or any non technical issue you have with Venmo.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Venmo agents.

What is 6YA’s relationship with Venmo?

6YA and Venmo are not related. While 6YA Experts can provide help and support on most Venmo products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

32 Venmo Customer Service Experts are online
what do you need help with ?
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32 Venmo Customer Service Experts are online
what do you need help with ?