Sony Customer Service

Sony

800-430-4433

Customer service

Sony Wait Time

Avg. Wait
15mins
on hold with Sony
Skip the wait!
Best Time to Call
9:10am
Hours: Mon-Fri 9am-8pm EST
Get Help Now Instead!

How Effective is Sony Customer Service?

Issues Resolved
5%
How often Sony resolves issues
N/A
Get better support!
Avg. Call Duration
03:10mins
How long it takes Sony to resolve
N/A
Too slow? Fix it now!

Why People are Contacting Sony

Top Reasons

33%

Account

14%

Product/Service

7%

Request for Information

3%

Refund

43%

Other

Sony: 800-430-4433 Information

Phone Info Details
Phone number to dial 800-430-4433
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 9am-8pm EST
Best time to dial 9:10am
Average wait 15 minutes
Alternate methods phone, web

More Sony Contact Information

Contact Information Average Wait Time Avg. Wait Time

Technical Support

877-865-7669

N/A

National Customer Relations

800-554-6908

N/A

eSupport Customer Service

866-909-7669

N/A

Customer Service

877-244-9959

N/A

Customer Service

239-768-7547

N/A

Customer Service

877-899-7669

N/A

Headquarters

239-768-7676

N/A

Headquarters

325-230-7307

N/A

Headquarters

+8 135-448-3311

N/A

Headquarters

+1 416-499-1414

N/A

Sony Contact Info

Sony Phone Number Sony Email Support Sony on Social Media Sony Customer Service Sony General Contact Info

Sony Phone Numbers

Technical Support: 877-865-7669

National Customer Relations: 800-554-6908

eSupport Customer Service: 866-909-7669

Customer Service: 877-244-9959

Customer Service: 239-768-7547

Customer Service: 877-899-7669

Headquarters: 239-768-7676

Headquarters: 325-230-7307

Headquarters: +8 135-448-3311

Headquarters: +1 416-499-1414

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Contacting Sony support or customer service

Sony customer support and customer service can be contacted via phone, email, and chat. Like most companies, Sony uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Sony customer support agents receive basic training to support Sony products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Sony support agents have templated and scripted answers to common questions. If Sony agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Sony can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Sony uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Sony?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Sony, 6YA Experts are independent contractors who do not have any access to Sony customer information or purchases.

While 6YA Experts can provide effective help on any Sony product or service, they do not have access to your Sony account and can’t assist with billing, or any non technical issue you have with Sony.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Sony agents.

What is 6YA’s relationship with Sony?

6YA and Sony are not related. While 6YA Experts can provide help and support on most Sony products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Sony!

6ya Experts have helped thousands of users with Sony issues

Talk to an Expert in seconds!

15 Sony Experts are online

Sony Contact Info

Sony Phone Number Sony Email Support Sony on Social Media Sony Customer Service Sony General Contact Info

Sony Phone Numbers

Technical Support: 877-865-7669

National Customer Relations: 800-554-6908

eSupport Customer Service: 866-909-7669

Customer Service: 877-244-9959

Customer Service: 239-768-7547

Customer Service: 877-899-7669

Headquarters: 239-768-7676

Headquarters: 325-230-7307

Headquarters: +8 135-448-3311

Headquarters: +1 416-499-1414

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
15 Sony Experts are online
15 Sony Experts are online
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