Philips Customer Service

Philips

888-744-5477

Customer service

Philips Wait Time

Avg. Wait
3mins
on hold with Philips
Skip the wait!
Best Time to Call
10:15am
Hours: Mon-Sat 8am-11pm, Sun 9am-6pm EST
Get Help Now Instead!

How Effective is Philips Customer Service?

Issues Resolved
9%
How often Philips resolves issues
N/A
Get better support!
Avg. Call Duration
03:38mins
How long it takes Philips to resolve
N/A
Too slow? Fix it now!

Why People are Contacting Philips

Top Reasons

30%

Product/Service

6%

Request for Information

1%

Return/Replace

1%

Payments and Charges

62%

Other

Reasons customers like you tried contacting Philips recently

10 Apr, 2021
09 Apr, 2021
07 Apr, 2021
04 Apr, 2021
31 Mar, 2021
29 Mar, 2021
28 Mar, 2021
25 Mar, 2021

Philips: 888-744-5477 Information

Phone Info Details
Phone number to dial 888-744-5477
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Sat 8am-11pm, Sun 9am-6pm EST
Best time to dial 10:15am
Average wait 3 minutes
Alternate methods phone, web

More Philips Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

800-229-6417

N/A

General Info

760-918-7300

N/A

General Info

770-510-1200

N/A

General Info

203-973-0200

N/A

General Info

800-228-4728

N/A

General Info

800-682-7664

N/A

General Info

+1 905-201-4196

N/A

Media

781-879-0692

N/A

Media

+1 416-270-6757

N/A

Media

+3 161-055-8116

N/A

Sales/ Reservations

866-309-3263

N/A

anna.hogrebe@philips.com

anna.hogrebe@philips.com

N/A

joost.maltha@philips.com

joost.maltha@philips.com

N/A

sylvie.casanova@philips.com

sylvie.casanova@philips.com

N/A

Philips Contact Info

Philips Phone Number Philips Email Support Philips on Social Media Philips Customer Service Philips General Contact Info

Philips Phone Numbers

Customer Service: 800-229-6417

General Info: 760-918-7300

General Info: 770-510-1200

General Info: 203-973-0200

General Info: 800-228-4728

General Info: 800-682-7664

General Info: +1 905-201-4196

Media: 781-879-0692

Media: +1 416-270-6757

Media: +3 161-055-8116

Sales/ Reservations: 866-309-3263

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Contacting Philips support or customer service

Philips customer support and customer service can be contacted via phone, email, and chat. Like most companies, Philips uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Philips customer support agents receive basic training to support Philips products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Philips support agents have templated and scripted answers to common questions. If Philips agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Philips can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Philips uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Philips?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Philips, 6YA Experts are independent contractors who do not have any access to Philips customer information or purchases.

While 6YA Experts can provide effective help on any Philips product or service, they do not have access to your Philips account and can’t assist with billing, or any non technical issue you have with Philips.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Philips agents.

What is 6YA’s relationship with Philips?

6YA and Philips are not related. While 6YA Experts can provide help and support on most Philips products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Philips!

6ya Experts have helped thousands of users with Philips issues

Talk to an Expert in seconds!

16 Philips Experts are online

Philips Contact Info

Philips Phone Number Philips Email Support Philips on Social Media Philips Customer Service Philips General Contact Info

Philips Phone Numbers

Customer Service: 800-229-6417

General Info: 760-918-7300

General Info: 770-510-1200

General Info: 203-973-0200

General Info: 800-228-4728

General Info: 800-682-7664

General Info: +1 905-201-4196

Media: 781-879-0692

Media: +1 416-270-6757

Media: +3 161-055-8116

Sales/ Reservations: 866-309-3263

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
16 Philips Experts are online
16 Philips Experts are online
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