Logitech Customer Service

Logitech

646-454-3200

Customer service

Logitech Wait Time

Avg. Wait
3mins
on hold with Logitech
Skip the wait!
Best Time to Call
2:00pm
Hours: Monday - Friday, 8:00am - 5:00pm PST
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How Effective is Logitech Customer Service?

Issues Resolved
N/A
How often Logitech resolves issues
N/A
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Avg. Call Duration
01:28mins
How long it takes Logitech to resolve
N/A
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Why People are Contacting Logitech

Top Reasons

29%

Product/Service

7%

Request for Information

3%

Shipping and Delivery

3%

Activation/Cancellation

58%

Other

Reasons customers like you tried contacting Logitech recently

11 Apr, 2021
10 Apr, 2021
08 Apr, 2021
04 Apr, 2021
01 Apr, 2021
28 Mar, 2021
24 Mar, 2021
23 Mar, 2021

Logitech: 646-454-3200 Information

Phone Info Details
Phone number to dial 646-454-3200
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Monday - Friday, 8:00am - 5:00pm PST
Best time to dial 2pm
Average wait 3 minutes
Alternate methods phone, web

Contacting Logitech support or customer service

Logitech customer support and customer service can be contacted via phone, email, and chat. Like most companies, Logitech uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Logitech customer support agents receive basic training to support Logitech products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Logitech support agents have templated and scripted answers to common questions. If Logitech agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Logitech can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Logitech uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Logitech?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Logitech, 6YA Experts are independent contractors who do not have any access to Logitech customer information or purchases.

While 6YA Experts can provide effective help on any Logitech product or service, they do not have access to your Logitech account and can’t assist with billing, or any non technical issue you have with Logitech.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Logitech agents.

What is 6YA’s relationship with Logitech?

6YA and Logitech are not related. While 6YA Experts can provide help and support on most Logitech products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Logitech!

6ya Experts have helped thousands of users with Logitech issues

Talk to an Expert in seconds!

12 Logitech Experts are online
12 Logitech Experts are online
12 Logitech Experts are online
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