38 Car2go Customer Service Expertsare ready to help in seconds

what do you need help with ?
By continuing you are agreeing to 6ya User Terms & Privacy Policy

Instant Help from Car2go Experts

over the Phone or Video

Average Rating
3.77 of 5
Avoid costly repairs & resolve your issue over a short call.
All our Experts have professional repair experience & are based in the USA
Help in seconds - We never put you on hold or make you talk to computers.
WHY USE 6YA?
24/7 Live Support
Save hundreds of $$$
Unlimited Help
Average Rating
3.77 of 5
WHY USE 6YA?
24/7 Live Support
Save hundreds of $$$
Unlimited Help
Talk to a Expert
How 6ya Works
Select Talk Enjoy
Select your
category
Talk with
an expert
Enjoy your
products
What people are saying about 6ya Experts
avatar
helped MICHAEL D.
Thank you sir. It's good to know that in all that's going on in the world there are people like yourself that understand. I appreciate you.
5 of 5
Oct-12-2021
Thank you sir. It's good to know that in all that's going on in the world there are people like yourself that understand. I appreciate you.
avatar
helped Rick T.
He helped me alot. Got me to the right phone Number to call. And my problem should be taken care with in a couple of days
5 of 5
Oct-11-2021
He helped me alot. Got me to the right phone Number to call. And my problem should be taken care with in a couple of days
avatar
helped Robert T.
David was knowledgeable and helpful, now trying the instructions he gave me
5 of 5
Oct-11-2021
David was knowledgeable and helpful, now trying the instructions he gave me
avatar
helped Michael J.
Quality Professional Service All The Time.
5 of 5
Oct-11-2021
Quality Professional Service All The Time.
avatar
helped Gregory M.
Leebrandon was very, courteous, kind and very helpful. He did a terrific job assisting me.
5 of 5
Oct-11-2021
Leebrandon was very, courteous, kind and very helpful. He did a terrific job assisting me.

Contacting Car2go support or customer service

Car2go customer support and customer service can be contacted via phone, email, and chat. Like most companies, Car2go uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Car2go customer support agents receive basic training to support Car2go products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Car2go support agents have templated and scripted answers to common questions. If Car2go agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Car2go can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Car2go uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Car2go?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Car2go, 6YA Experts are independent contractors who do not have any access to Car2go customer information or purchases.

While 6YA Experts can provide effective help on any Car2go product or service, they do not have access to your Car2go account and can’t assist with billing, or any non technical issue you have with Car2go.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Car2go agents.

What is 6YA’s relationship with Car2go?

6YA and Car2go are not related. While 6YA Experts can provide help and support on most Car2go products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

38 Car2go Customer Service Experts are online
what do you need help with ?
As Seen On
38 Car2go Customer Service Experts are online
what do you need help with ?