Apple Customer Service

Apple

800-275-2273

Customer service

Apple Wait Time

Avg. Wait
11mins
on hold with Apple
Skip the wait!
Best Time to Call
8:15am
Hours: Mon-Sun: 4am-10pm PST
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How Effective is Apple Customer Service?

Issues Resolved
16%
How often Apple resolves issues
N/A
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Avg. Call Duration
04:43mins
How long it takes Apple to resolve
N/A
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Need help with a specific Apple issue?

Popular Apple How-to Guides

How to change the Wallpaper on your iPhone or iPad

Sometimes the preset wallpaper for your iPhone or iPad just doesn’t cut it anymore. If you want to change the wallpaper, the steps below will work for both iPhone and iPad, and you’ll have the ability to use one of Apple’s standard wall papers, or add your own! Here’s how:   1. Tap Settings 2. Tap ‘Wallpaper’ 3. Select a Wallpaper. You can choose one of the standard wallpaper’s that come with your iPhone, or you can use one of your photos. 4. Choose where you’d like to see your wallpaper. You can have your wallpaper show up on your home screen, lock screen, or both.  
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How to Clear the Cache on your iPhone

One of the largest culprits of a slow iPhone is your browser, and nothing has a bigger impact on your browsers performance than cached data. Cached data is essentially all of the data that is stored on your browser, and all of that data can add up and take up space. Here’s are the steps to clear your iPhones cache on Safari or Chrome: Clear the Safari History 1. Open the settings app 2. Scroll down until you’re able to find ‘Safari’ and tap on it. 3. Tap the ‘Clear History and Website Data’ button. It will appear near the bottom of the screen. 4. Select ‘Clear History and Data’ when you are prompted to confirm your decision. Clear the Chrome History 1. Open the Chrome app 2. Tap the menu button. It’s located in the lower right hand corner of your screen. 3. Select History 4. Select ‘Clear Browsing History’ 5. Select the time range you’d like to clear. It will be located in the upper right hand corner of your screen. If you’d like to clear everything, select ‘All Time’. 6. Select ‘Cached images and files’, then select ‘Clear data’. 7. Tap ‘Clear Browsing Data’ It will popup at the bottom of your screen.
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How to setup Find My iPhone on an iPhone

If you have any concerns about losing, misplacing, or having your iPhone stolen, one of the best preventative measures is to setup ‘Find My iPhone’. Find My iPhone uses the GPS in your iPhone, so that you can track it down! If your device is nearby, you can also use the ‘Play a Sound’ feature so that you can listen for your iPhone’s location. Setting up Find My iPhone is an easy process, and you can do it in your iPhone! Here’s how:   1. Tap the ‘Settings’ app 2. Tap on your name 3. Tap ‘iCloud’ 4. Tap ‘Find My iPhone’ 5. Switch the toggle on. The toggle should look green like in the example below. If it does not look green, make sure you tap it so that it is switched on. 6. You’re done! Continue reading below to find out how to use Find My iPhone!   How to use Find My iPhone 1. Enter icloud.com into your browser 2. Enter your Apple ID 3. If you have Two Factor Authentication setup, enter the passcode. If 2FA is setup, the passcode will be sent to your the email and/or phone number you have on file. If you do not have 2FA setup, you will be able to skip this step. 4. Select ‘Find My iPhone’ 5. Locate your iPhone. It may take a minute to load, but once the page is finished loading, you’ll see the exact location of your iPhone. It will be a dot displayed within a map. How to use Find My iPhone with Sound If your iPhone is nearby, you can locate your iPhone with a noise that the iPhone will make. Now that you’ve already found the location, there’s only a few more steps to use Find My iPhone with sound: 1. Click on the dot representing your iPhone 2. Click on ‘Play Sound’ 3. You will immediately hear a sound effect coming from your iPhone.
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How to block a Number on your iPhone

If you’re getting spam calls, robocalls, or any other type of unwanted calls, you can easily solve the problem by blocking the phone number of the annoying caller! Here’s the easy 3 step process to block someone’s phone number on your iPhone:   1. Tap on the Phone app 2. Tap on the info  button. It will be located directly across from the phone number you’d like to block. 3. Tap ‘Block this Caller’. You’ll have to scroll down to the bottom of the screen. 4. That’s it, you’re done!
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How to backup your iPhone in Catalina

Do you need to backup your iPhone locally to your Mac? We’ve got an easy, step by step guide for you to backup your iPhone in macOS version Catalina. Follow the steps below to backup your iPhone:   1. Plug your iPhone into your Mac.  2. Open the Finder Application in your Mac. It’s the application with the smiley face. If you don’t see it on your desktop, you can search for ‘Finder’ in the launchpad. 3. Click on your iPhone. It will be located on the left hand sidebar. 4. Click ‘Back up now’. It will be located on the lower right hand side of the screen.
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Why People are Contacting Apple

Top Reasons

18%

Payments and Charges

11%

Account

7%

Product/Service

6%

Request for Information

58%

Other

Reasons customers like you tried contacting Apple recently

12 May, 2021
12 May, 2021
12 May, 2021
11 May, 2021
11 May, 2021
11 May, 2021
11 May, 2021
11 May, 2021

Apple: 800-275-2273 Information

Phone Info Details
Phone number to dial 800-275-2273
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Sun: 4am-10pm PST
Best time to dial 8:15am
Average wait 11 minutes
Alternate methods phone, web, facebook, twitter

More Apple Contact Information

Contact Information Average Wait Time Avg. Wait Time

International Customer Service

800-692-7753

3 minutes

Technical Support

http://www.apple.com/support/

7 hours

Customer Service

http://www.apple.com/contact/

19 hours

Deals & Packages

http://store.apple.com/us

35 hours

Apple Government Sales

877-418-2573

N/A

Beats Support

800-442-4000

N/A

Customer Service

800-263-3394

N/A

Customer Service

866-676-5682

N/A

Customer Service

877-204-3930

N/A

Customer Service

877-233-8552

N/A

Headquarters

877-412-7753

N/A

Headquarters

408-996-1010

N/A

Media Helpline

408-974-2042

N/A

Reseller Referral

800-538-9696

N/A

Sales

800-854-3680

N/A

Sales

800-800-2775

N/A

Software Upgrade Center

888-840-8433

N/A

Apple Contact Info

Apple Phone Number Apple Email Support Apple on Social Media Apple Customer Service Apple General Contact Info

Apple Phone Numbers

International Customer Service: 800-692-7753

Apple Government Sales: 877-418-2573

Beats Support: 800-442-4000

Customer Service: 800-263-3394

Customer Service: 866-676-5682

Customer Service: 877-204-3930

Customer Service: 877-233-8552

Headquarters: 877-412-7753

Headquarters: 408-996-1010

Media Helpline: 408-974-2042

Reseller Referral: 800-538-9696

Sales: 800-854-3680

Sales: 800-800-2775

Software Upgrade Center: 888-840-8433

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Contacting Apple support or customer service

Apple customer support and customer service can be contacted via phone, email, and chat. Like most companies, Apple uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Apple customer support agents receive basic training to support Apple products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Apple support agents have templated and scripted answers to common questions. If Apple agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Apple can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Apple uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Apple?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Apple, 6YA Experts are independent contractors who do not have any access to Apple customer information or purchases.

While 6YA Experts can provide effective help on any Apple product or service, they do not have access to your Apple account and can’t assist with billing, or any non technical issue you have with Apple.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Apple agents.

What is 6YA’s relationship with Apple?

6YA and Apple are not related. While 6YA Experts can provide help and support on most Apple products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Apple!

6ya Experts have helped thousands of users with Apple issues

Talk to an Expert in seconds!

8 Apple Experts are online

Apple Contact Info

Apple Phone Number Apple Email Support Apple on Social Media Apple Customer Service Apple General Contact Info

Apple Phone Numbers

International Customer Service: 800-692-7753

Apple Government Sales: 877-418-2573

Beats Support: 800-442-4000

Customer Service: 800-263-3394

Customer Service: 866-676-5682

Customer Service: 877-204-3930

Customer Service: 877-233-8552

Headquarters: 877-412-7753

Headquarters: 408-996-1010

Media Helpline: 408-974-2042

Reseller Referral: 800-538-9696

Sales: 800-854-3680

Sales: 800-800-2775

Software Upgrade Center: 888-840-8433

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
8 Apple Experts are online
8 Apple Experts are online
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