Verizon Customer Service

Verizon

800-922-0204

Customer service

Verizon Wait Time

Avg. Wait
6mins
on hold with Verizon
Skip the wait!
Best Time to Call
8:15am
Hours: Mon-Fri 7am-11pm, Sat-Sun 8am-9pm local time
Get Help Now Instead!

How Effective is Verizon Customer Service?

Issues Resolved
5%
How often Verizon resolves issues
N/A
Get better support!
Avg. Call Duration
05:37mins
How long it takes Verizon to resolve
N/A
Too slow? Fix it now!

Why People are Contacting Verizon

Top Reasons

20%

Payments and Charges

10%

Staff

8%

Activation/Cancellation

7%

Request for Information

55%

Other

Verizon: 800-922-0204 Information

Phone Info Details
Phone number to dial 800-922-0204
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 7am-11pm, Sat-Sun 8am-9pm local time
Best time to dial 8:15am
Average wait 6 minutes
Alternate methods phone, chat, web, facebook, twitter

More Verizon Contact Information

Contact Information Average Wait Time Avg. Wait Time

New Customers

888-910-4366

N/A

Technical Support

866-221-4096

N/A

Business Solutions

800-526-3178

N/A

Customer Service

611

N/A

Customer Service

800-852-1922

N/A

International Customer Service

908-559-4899

N/A

Customer Service

888-262-1999

N/A

Enterprise Business

877-297-7816

N/A

Public Sector

855-343-7283

N/A

Public Sector

877-288-9473

N/A

Residential Support: Verizon Fios Internet, Tv, Phone, Or Billing

800-837-4966

N/A

Residential Support: Verizon Fios Internet, Tv, Phone, Or Billing

888-200-4388

N/A

Residential Support: Verizon Fios Internet, Tv, Phone, Or Billing

844-837-2262

N/A

Sales

800-465-4054

N/A

Sales

800-225-5499

N/A

Small And Medium Business

888-328-8033

N/A

Small And Medium Business

800-274-8002

N/A

noticeofdispute@verizon.com

noticeofdispute@verizon.com

N/A

Verizon Contact Info

Verizon Phone Number Verizon Email Support Verizon on Social Media Verizon Customer Service Verizon General Contact Info

Verizon Phone Numbers

New Customers: 888-910-4366

Technical Support: 866-221-4096

Business Solutions: 800-526-3178

Customer Service: 611

Customer Service: 800-852-1922

International Customer Service: 908-559-4899

Customer Service: 888-262-1999

Enterprise Business: 877-297-7816

Public Sector: 855-343-7283

Public Sector: 877-288-9473

Residential Support: Verizon Fios Internet, Tv, Phone, Or Billing: 800-837-4966

Residential Support: Verizon Fios Internet, Tv, Phone, Or Billing: 888-200-4388

Residential Support: Verizon Fios Internet, Tv, Phone, Or Billing: 844-837-2262

Sales: 800-465-4054

Sales: 800-225-5499

Small And Medium Business: 888-328-8033

Small And Medium Business: 800-274-8002

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Contacting Verizon support or customer service

Verizon customer support and customer service can be contacted via phone, email, and chat. Like most companies, Verizon uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Verizon customer support agents receive basic training to support Verizon products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Verizon support agents have templated and scripted answers to common questions. If Verizon agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Verizon can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Verizon uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Verizon?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Verizon, 6YA Experts are independent contractors who do not have any access to Verizon customer information or purchases.

While 6YA Experts can provide effective help on any Verizon product or service, they do not have access to your Verizon account and can’t assist with billing, or any non technical issue you have with Verizon.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Verizon agents.

What is 6YA’s relationship with Verizon?

6YA and Verizon are not related. While 6YA Experts can provide help and support on most Verizon products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Verizon!

6ya Experts have helped thousands of users with Verizon issues

Talk to an Expert in seconds!

17 Verizon Experts are online

Verizon Contact Info

Verizon Phone Number Verizon Email Support Verizon on Social Media Verizon Customer Service Verizon General Contact Info

Verizon Phone Numbers

New Customers: 888-910-4366

Technical Support: 866-221-4096

Business Solutions: 800-526-3178

Customer Service: 611

Customer Service: 800-852-1922

International Customer Service: 908-559-4899

Customer Service: 888-262-1999

Enterprise Business: 877-297-7816

Public Sector: 855-343-7283

Public Sector: 877-288-9473

Residential Support: Verizon Fios Internet, Tv, Phone, Or Billing: 800-837-4966

Residential Support: Verizon Fios Internet, Tv, Phone, Or Billing: 888-200-4388

Residential Support: Verizon Fios Internet, Tv, Phone, Or Billing: 844-837-2262

Sales: 800-465-4054

Sales: 800-225-5499

Small And Medium Business: 888-328-8033

Small And Medium Business: 800-274-8002

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
17 Verizon Experts are online
17 Verizon Experts are online
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