dirt devil Customer Service

dirt devil


Customer service

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Hours: 24 hours, 7 days
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dirt devil: 800-321-1134 Information

Phone Info Details
Phone number to dial 800-321-1134
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 9am
Average wait 3 minutes
Alternate methods phone

Contacting dirt devil support or customer service

dirt devil customer support and customer service can be contacted via phone, email, and chat. Like most companies, dirt devil uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. dirt devil customer support agents receive basic training to support dirt devil products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, dirt devil support agents have templated and scripted answers to common questions. If dirt devil agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since dirt devil can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, dirt devil uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from dirt devil?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike dirt devil, 6YA Experts are independent contractors who do not have any access to dirt devil customer information or purchases.

While 6YA Experts can provide effective help on any dirt devil product or service, they do not have access to your dirt devil account and can’t assist with billing, or any non technical issue you have with dirt devil.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from dirt devil agents.

What is 6YA’s relationship with dirt devil?

6YA and dirt devil are not related. While 6YA Experts can provide help and support on most dirt devil products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

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17 dirt devil Experts are online
17 dirt devil Experts are online
17 dirt devil Experts are online
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