30 Best Buy Customer Service Expertsare ready to help in seconds

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Instant Help from Best Buy Experts

over the Phone or Video

Average Rating
3.82 of 5
Avoid costly repairs & resolve your issue over a short call.
All our Experts have professional repair experience & are based in the USA
Help in seconds - We never put you on hold or make you talk to computers.
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24/7 Live Support
Save hundreds of $$$
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Average Rating
3.82 of 5
WHY USE 6YA?
24/7 Live Support
Save hundreds of $$$
Unlimited Help
Talk to a Expert
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What people are saying about 6ya Experts
helped Susan M.
She knew her dept, and was very pleasant
5 of 5
May-12-2021
She knew her dept, and was very pleasant
helped Vivian L.
He was very nice and friendly to talk to and he made such lyft was picking me up
5 of 5
May-11-2021
He was very nice and friendly to talk to and he made such lyft was picking me up
helped Cassondra W.
super intelligent guy. answered all my questions with no confusion!!!
5 of 5
May-11-2021
super intelligent guy. answered all my questions with no confusion!!!
helped Benjamin T.
David A. was evidently knowledgeable and efficient. Much appreciated!
5 of 5
May-10-2021
David A. was evidently knowledgeable and efficient. Much appreciated!
helped WILLIAM W.
young lady help me understand real good thank you
5 of 5
May-09-2021
young lady help me understand real good thank you

Contacting Best Buy support or customer service

Best Buy customer support and customer service can be contacted via phone, email, and chat. Like most companies, Best Buy uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Best Buy customer support agents receive basic training to support Best Buy products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Best Buy support agents have templated and scripted answers to common questions. If Best Buy agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Best Buy can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Best Buy uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Best Buy?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Best Buy, 6YA Experts are independent contractors who do not have any access to Best Buy customer information or purchases.

While 6YA Experts can provide effective help on any Best Buy product or service, they do not have access to your Best Buy account and can’t assist with billing, or any non technical issue you have with Best Buy.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Best Buy agents.

What is 6YA’s relationship with Best Buy?

6YA and Best Buy are not related. While 6YA Experts can provide help and support on most Best Buy products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

30 Best Buy Customer Service Experts are online
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30 Best Buy Customer Service Experts are online