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Instant Help from ViewSonic Computers & Internet Technicians

over the Phone or Video

Excellent Rating
4.13 of 5
Avoid costly repairs & resolve your issue over a short call.
All our Experts have professional repair experience & are based in the USA
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Excellent Rating
4.13 of 5
WHY USE 6YA?
Get Instant Help
Save hundreds of $$$
Available 24/7
Talk to a Technician
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What people are saying about 6ya Experts
helped Steve K.
Very helpful in giving me the info that I needed. Yes Tom C.
5 of 5
Oct-29-2020
Very helpful in giving me the info that I needed. Yes Tom C.
helped David G.
Very nice. As a new buyer I did not know it would be so hard to get help. I have been to correct the mistake and have a buyer refunded. I may have to send her a check myself.
5 of 5
Oct-29-2020
Very nice. As a new buyer I did not know it would be so hard to get help. I have been to correct the mistake and have a buyer refunded. I may have to send her a check myself.
helped Patricia B.
I actually got him by mistake. But, he helped me and got me to the correct site and a phone number. I was called the correct and resolved my problem because of J.C. J.C. is an asset to his company. He could have just said I can't help you but he went the 3xtra mile. Between 1 and 10, J.C. is a 15
5 of 5
Oct-28-2020
I actually got him by mistake. But, he helped me and got me to the correct site and a phone number. I was called the correct and resolved my problem because of J.C. J.C. is an asset to his company. He could have just said I can't help you but he went the 3xtra mile. Between 1 and 10, J.C. is a 15
helped Audrey C.
Anthony was very helpful and also patient with my frustation. Thank you to him.
5 of 5
Oct-28-2020
Anthony was very helpful and also patient with my frustation. Thank you to him.
helped Silifatu E.
Very good good man. He help me, appeacite him. Thank you Paul N.
5 of 5
Oct-28-2020
Very good good man. He help me, appeacite him. Thank you Paul N.

Contacting ViewSonic support or customer service

ViewSonic customer support and customer service can be contacted via phone, email, and chat. Like most companies, ViewSonic uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. ViewSonic customer support agents receive basic training to support ViewSonic products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, ViewSonic support agents have templated and scripted answers to common questions. If ViewSonic agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since ViewSonic can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, ViewSonic uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from ViewSonic?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike ViewSonic, 6YA Experts are independent contractors who do not have any access to ViewSonic customer information or purchases.

While 6YA Experts can provide effective help on any ViewSonic product or service, they do not have access to your ViewSonic account and can’t assist with billing, or any non technical issue you have with ViewSonic.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from ViewSonic agents.

What is 6YA’s relationship with ViewSonic?

6YA and ViewSonic are not related. While 6YA Experts can provide help and support on most ViewSonic products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

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