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Instant Help from Panasonic Computers & Internet Technicians

over the Phone or Video

Excellent Rating
4.39 of 5
Avoid costly repairs & resolve your issue over a short call.
All our Experts have professional repair experience & are based in the USA
Help in seconds - We never put you on hold or make you talk to computers.
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Excellent Rating
4.39 of 5
WHY USE 6YA?
Get Instant Help
Save hundreds of $$$
Available 24/7
Talk to a Technician
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What people are saying about 6ya Experts
helped Patrice L.
Diallo went above and beyond in knowledge, service, customer empathy, and humanity. He thought hard to help me make the best decisions and tried several ways to get me sorted out with retrieving photos from the cloud. Highly recommended!
5 of 5
Jul-01-2020
Diallo went above and beyond in knowledge, service, customer empathy, and humanity. He thought hard to help me make the best decisions and tried several ways to get me sorted out with retrieving photos from the cloud. Highly recommended!
helped Stephan G.
He could not fully resolve my problem which involved Twitter because it’s impossible to speak with representatives there, but had other suggestions.
5 of 5
Jul-01-2020
He could not fully resolve my problem which involved Twitter because it’s impossible to speak with representatives there, but had other suggestions.
helped Barbara G.
she was very helpful and quickly sloved my problem
5 of 5
Jul-01-2020
she was very helpful and quickly sloved my problem
helped Donn W.
He tried very hard to get to the bottom of my problem, but the solution was just not here for some reason. This was not his fault, for he tried to find the solution for over an hour, and finally I had to quit because of an appointment. Good technician
5 of 5
Jun-30-2020
He tried very hard to get to the bottom of my problem, but the solution was just not here for some reason. This was not his fault, for he tried to find the solution for over an hour, and finally I had to quit because of an appointment. Good technician
helped Sarah T.
He routed me to the correct service. He was very Professional & courteous.
4 of 5
Jun-29-2020
He routed me to the correct service. He was very Professional & courteous.
Popular issues we help users with

Contacting Panasonic support or customer service

Panasonic customer support and customer service can be contacted via phone, email, and chat. Like most companies, Panasonic uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Panasonic customer support agents receive basic training to support Panasonic products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Panasonic support agents have templated and scripted answers to common questions. If Panasonic agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Panasonic can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Panasonic uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Panasonic?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Panasonic, 6YA Experts are independent contractors who do not have any access to Panasonic customer information or purchases.

While 6YA Experts can provide effective help on any Panasonic product or service, they do not have access to your Panasonic account and can’t assist with billing, or any non technical issue you have with Panasonic.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Panasonic agents.

What is 6YA’s relationship with Panasonic?

6YA and Panasonic are not related. While 6YA Experts can provide help and support on most Panasonic products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

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