Hello Chris, I reported an outage on my Uverse internet yesterday, I received my new gateway modem today, it is not working, it's doing the same thing my modem was doing, I am not getting service from the carrier site. I borrowed my nephew's modem last lives next door to me just to see if it was the modem or trouble between here and the carrier site. Well his is working on my line no problem. He is out of town so I'm using his.

asked on

16 Oct, 2020

  • 71%
    Solved this issue
  • 91min
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  • 66%
    Recommend to DIY
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