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Excellent Rating
4.11 of 5
Avoid costly repairs & resolve your issue over a short call.
All our Experts have professional repair experience & are based in the USA
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Excellent Rating
4.11 of 5
WHY USE 6YA?
Get Instant Help
Save hundreds of $$$
Available 24/7
Talk to a Technician
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What people are saying about 6ya Experts
helped Linda K.
Excellent! referral & will defiantly call him back.
5 of 5
Jan-26-2021
Excellent! referral & will defiantly call him back.
helped Derreka P.
Can someone call me or answer my questions this is crazy I’m getting the run around and hung up on a tip I never spoke with u or no one else
5 of 5
Jan-26-2021
Can someone call me or answer my questions this is crazy I’m getting the run around and hung up on a tip I never spoke with u or no one else
helped Jane E.
Ron was very helpful. I didn't understand how Venmo worked and he helped me sort it all out. I am grateful for the service.
5 of 5
Jan-25-2021
Ron was very helpful. I didn't understand how Venmo worked and he helped me sort it all out. I am grateful for the service.
helped Malvin W.
he was really cooperative and helpful right off the top
5 of 5
Jan-25-2021
he was really cooperative and helpful right off the top
helped Irene P.
He was great . But he was going to tell me how to cancel a Subscription
5 of 5
Jan-24-2021
He was great . But he was going to tell me how to cancel a Subscription
Popular issues we help users with
Hi Chris! My name is Jack florin and have been trying to get my account corrected for over a month. I have been a member of rivals for over 20 years---Suntide206---password---oldabes52. I am continually either unable to get to my account or am told that I have cancelled it and I have to rejoin. i even tried that but was told that I couldn't use my email because someone already was using it (me). I certainly have not cancelled, in fact I was billed my usual $9.9f as recently as may 21st. Can you II I sI siI simI simpI simplI simplyI simply I simply aI simply amI simply am I simply am aI simply am atI simply am at I simply am at wI simply am at wiI simply am at wisI simply am at wis I simply am at wis eI simply am at wis enI simply am at wis endI simply am at wis end I simply am at wis end wI simply am at wis end wiI simply am at wis end witI simply am at wis end withI simply am at wis end with I simply am at wis end with RI simply am at wis end with RiI simply am at wis end with RivI simply am at wis end with RivaI simply am at wis end with RivalI simply am at wis end with RivalsI simply am at wis end with Rivals.I simply am at wis end with Rivals. I simply am at wis end with Rivals. I simply am at wis end with Rivals. JI simply am at wis end with Rivals. JaI simply am at wis end with Rivals. JacI simply am at wis end with Rivals. JackI simply am at wis end with Rivals. Jack I simply am at wis end with Rivals. Jack FI simply am at wis end with Rivals. Jack FlI simply am at wis end with Rivals. Jack FloI simply am at wis end with Rivals. Jack FlorI simply am at wis end with Rivals. Jack FloriI simply am at wis end with Rivals. Jack Florin
Jun-02-2020

Contacting ATI support or customer service

ATI customer support and customer service can be contacted via phone, email, and chat. Like most companies, ATI uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. ATI customer support agents receive basic training to support ATI products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, ATI support agents have templated and scripted answers to common questions. If ATI agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since ATI can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, ATI uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from ATI?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike ATI, 6YA Experts are independent contractors who do not have any access to ATI customer information or purchases.

While 6YA Experts can provide effective help on any ATI product or service, they do not have access to your ATI account and can’t assist with billing, or any non technical issue you have with ATI.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from ATI agents.

What is 6YA’s relationship with ATI?

6YA and ATI are not related. While 6YA Experts can provide help and support on most ATI products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

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