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What people are saying about 6ya Experts
helped Siri N.
Michael solved my problem, which was Zoom itself. You get an upgrade, then Zoom doesn't work; you ask for help and get dumped to 6YA which demands your credit card but doesn't tell you the charges. BAD customer "service".
Jan-08-2022
Michael solved my problem, which was Zoom itself. You get an upgrade, then Zoom doesn't work; you ask for help and get dumped to 6YA which demands your credit card but doesn't tell you the charges. BAD customer "service".
helped Lee A.
Tameka B. was very pleasant & seemed quite knowledgeable. Her suggestion to left-click on my file provided the option I needed to get my OneDrive file to be imported into a Zoom session.
Our call got cut off for some reason, but I had already gotten enuf info 2 solve my problem. I had expected a call-back but didn’t get 1.
Dec-10-2021
Tameka B. was very pleasant & seemed quite knowledgeable. Her suggestion to left-click on my file provided the option I needed to get my OneDrive file to be imported into a Zoom session.
Our call got cut off for some reason, but I had already gotten enuf info 2 solve my problem. I had expected a call-back but didn’t get 1.
helped Nancy R.
Very helpful, knowlegable,and patient. This is a great service!
Nov-11-2021
Very helpful, knowlegable,and patient. This is a great service!
helped Raye A.
helped as much as knew how. Had to get a new camera after going to Best Buy. Worse was trying to cancel this contract. Finally got it done.
Nov-02-2021
helped as much as knew how. Had to get a new camera after going to Best Buy. Worse was trying to cancel this contract. Finally got it done.
helped Laurel W.
Gary was very helpful. I never intended to purchase a membership of 6ya; I thought I was reaching Zoom billing dept. Gary was so kind in answering my questions. He gets a 5 star rating.
Sep-24-2021
Gary was very helpful. I never intended to purchase a membership of 6ya; I thought I was reaching Zoom billing dept. Gary was so kind in answering my questions. He gets a 5 star rating.
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Popular issues we help users with
Can you give me the zoom phone number?
Jan-25-2022
how much is it to have a zoom personal account?
Jan-25-2022
Problem get on zoom pass waiting
Jan-23-2022
I can't get Zoom to connect with my new netgear modem
Jan-23-2022
Trying to zoom out Samsung tv
Jan-22-2022
I need to set up manual monthly payments with my zoom account instead of the money being automatically withdrawn from credit card
Jan-22-2022
I can't unmute my microphone when using Zoom
Jan-21-2022
I would like to renew my subscription for another year using the discount I recieved for early renewal. When I try to do it online and pay the full years subscription, I receive a message saying my first payment starts in February. Can you help me. I have the zoom pro.
Jan-21-2022
zoom
Jan-21-2022
Is this zoom video conference support?
Jan-20-2022
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Helpful Guides
