What people are saying about 6ya Experts
helped Donald H.
Very courteous very patient and problem solved
Jun-21-2022
Very courteous very patient and problem solved
helped Victoria F.
phone hung up, when he was transferred to billing, spoke to Richard P M. phone and fax, thanks, Victoria Ford
Nov-04-2021
phone hung up, when he was transferred to billing, spoke to Richard P M. phone and fax, thanks, Victoria Ford
helped Florence N.
it was good just scared because I gave out my card information. but overall, the call was satisfactory. He went ahead and help me with neccessary information since I was shopping round for Google information. thanks so much for cooperation
Aug-24-2020
it was good just scared because I gave out my card information. but overall, the call was satisfactory. He went ahead and help me with neccessary information since I was shopping round for Google information. thanks so much for cooperation
helped Francis J.
Outstanding service from a competent representative.
Jul-13-2020
Outstanding service from a competent representative.
helped David M.
Taylor was quick very orofessional with a wonderful personality. Outstanding service
May-19-2020
Taylor was quick very orofessional with a wonderful personality. Outstanding service
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Popular issues we help users with
Hey Chris! James King here. Just got my new SIM card, sent the words ONE STEP to 611611. It said when the phone quit working, to shut it off, insert the new SIM and turn on the phone. When I turned on the phone, it asked for an network unlock code which I don't have and now nothing works...text, phone, or anything. I get a message that says this phone is not allowed to use this SIM. This is an AT&T phone. Can you help?
Oct-07-2022
My grandson keep turning off and on button and now I have no picture but sound on a rca led tv 65
Oct-06-2022
I lost internet connection-with the help of AT&T got it back, now the programs I’m watching “stall & the program is losing its audio! Very frustrating!
Oct-06-2022
I have requested on 3 phone calls that I get a paper statement. AT&T will not send me one.
Oct-06-2022
I would like some clarity on why tv viewing has gotten so frustrated? The tv constantly freezes up especially whe
Oct-06-2022
I need an explanation of when another payment is due. I paid ahead of the 11 November 2022 due date this morning and am not understanding if the amount is actually credited to my account and if I would get another bill before 10 or 11 December 2022. Am I loosing money by paying one time a month, with cash. I would like to avoid using my credit card at the AT&T store. At my age, 79, my understanding of technical things does not come easily. I have a cell phone basically to use for 911 if some one else needs assistance. I have no idea what my pass code is or how I can find out, because I was asked for it by a customer service rep who tried to help me over my land line (AT&T) and could not find any., but needed a pass code from me to do it! Should it be on any of the paperwork I have already on a billing sheet?
Oct-06-2022
Transfer service from AT&T to spectrum
Oct-06-2022
I've been having issue trying to get in my old Facebook page they tried to so how can I get my old Facebook page open back up again my name is Blondie Ferris my number is 662-802- 9566 I'm using my microphone to speak my spelling is not all that great I've been trying and trying to get that unlocked I don't know how I need some help please I called Taylor support yesterday and I found out that my phone would have some issues so they have fixed my phone yesterday so I'm trying to get my old Facebook page unlocked so please help me my number my name is Lonnie Farris I'm looking to take the picture I'm looking for is I'm sitting in my truck I have a cap on I have a blue and brown shirt on that's what I'm looking for to unlock and I need some help please help me I've asked for Cole it will not be sent the reason why I was having issue with my Facebook page cuz I have recently got a new phone I've been talking to the phone text for AT&T my phone wasn't Verizon and I've had issues ever since a lot of people have sent me a message to drop my messages
Oct-06-2022
I have (2) AT&T accounts. One for internet and TV plus another for cell phones. can you set up one online account to make payments and manage your account
Oct-06-2022
I have a friend with an AT&T phone that needs verbal help with a problem she can’t solve. Can you call her at 856-681-2826.
Oct-06-2022
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