My husband bought an item (he thought was something else) & when it arrived, we opened it & closed it right back up. I've been trying to reach ebay (to no avail by phones). I have a note from ebay that there is a note in letter that Derek Ward has opened a request to return on our behalf in "our ebay account", but we do NOT have an ebay account to my knowledge. The item cost $501.66 and we would like to return it to you & credit our card with tihis amount. All we want is for someone to send us a return label for the box, so that we can get it back to ebay. I don't want to talk to one of your techs and be charged to do so. Can you please help Chris?

asked on

21 Aug, 2020

  • 76%
    Solved this issue
  • 102min
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  • 73%
    Recommend to DIY
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