Thank you. Cellphone died 7-8 weeks ago, was unable to retrieve old cellphone acct. Setting up a new cell, Tmobile stated I needed this desktop email/password, but I don't know it. I keep getting prompt "Your charter acct settings are outdated." Can you help me retrieve acct? As you can see, I haven't been able to access FB on here either. Everything else seems ok.

asked on

21 Aug, 2020

  • 80%
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  • 113min
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  • 69%
    Recommend to DIY
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