My phone died 2 weeks ago, the screen went black. On this phone I had downloaded my work email which also had a personal email I had to set up when I got the phone a few years back. I never used that email but I have several irreplaceable photos on the phone that I can only access in the cloud through this email account. I have tried multiple times to access the account name/address through google recovery to no avail. The phone number has not changed but I now have a new email for the new phone I had to get-any help?

asked on

21 Aug, 2020

  • 71%
    Solved this issue
  • 91min
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  • 72%
    Recommend to DIY
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