My mother’s house burned down with her computers and papers in it ( with passwords) we went and got her a new phone but cannot get into gmail with any of the passwords that she remembers . She is 89 and her memory is not so great. Her email at gmail is marciamcdougal@gmail.com but we can’t get through the password section. They say they are sending a verification code to a phone that has burned up. She also has an email at her own domain marcia@artsantos.com which is where most of her mail comes through

asked on

21 Aug, 2020

  • 66%
    Solved this issue
  • 97min
    Time to fix
  • 67%
    Recommend to DIY
Did you face this issue?
SHARE YOUR EXPERIENCE
  • Were you able to resolve it?
    Yes No
    Awesome !
    Ok
  • How long did it take to fix?
    Good to know
  • Is it better to DIY or Repair?
    DIY Repair
    Great
    Got it
What do you need help with?
11 Technicians are online
Excellent Rating
WHY USE 6YA ?
Check Icon Get Instant Help
Check Icon Save hundreds of $$$
Check Icon Available 24/7
11 Technicians are online
AS SEEN ON
Seen on 1
Seen on 2
Seen on 3
Seen on 4