My son Jaxon has a kids Ace2 fitbit. We had it set up in April. He had to get a new tablet and we downloaded the fitbit app but it is not recognizing his fit bit. I am confused On if I set it up on his tablet or my phone. It doesn’t seem to work either way.

asked on

20 Aug, 2020

  • 69%
    Solved this issue
  • 91min
    Time to fix
  • 75%
    Recommend to DIY
Did you face this issue?
SHARE YOUR EXPERIENCE
  • Were you able to resolve it?
    Yes No
    Awesome !
    Ok
  • How long did it take to fix?
    Good to know
  • Is it better to DIY or Repair?
    DIY Repair
    Great
    Got it
What do you need help with?
9 Technicians are online
Excellent Rating
WHY USE 6YA ?
Check Icon Get Instant Help
Check Icon Save hundreds of $$$
Check Icon Available 24/7
9 Technicians are online
AS SEEN ON
Seen on 1
Seen on 2
Seen on 3
Seen on 4