Have Xbox 1S and internet connection is good and NAT is open. Cannot get on Xbox Live (have 3month subscription) and get an error saying "there's a problem with your account. Fix it at account.live.com, then come back and sign in." We go to account.live.com with no direction on what to fix. Please help!

asked on

20 Aug, 2020

  • 79%
    Solved this issue
  • 88min
    Time to fix
  • 72%
    Recommend to DIY
Did you face this issue?
SHARE YOUR EXPERIENCE
  • Were you able to resolve it?
    Yes No
    Awesome !
    Ok
  • How long did it take to fix?
    Good to know
  • Is it better to DIY or Repair?
    DIY Repair
    Great
    Got it
What do you need help with?
11 Technicians are online
Excellent Rating
WHY USE 6YA ?
Check Icon Get Instant Help
Check Icon Save hundreds of $$$
Check Icon Available 24/7
11 Technicians are online
AS SEEN ON
Seen on 1
Seen on 2
Seen on 3
Seen on 4