about 4 weeks ago i received a wrong ink cartridge, it should of been 962 i put it in the package and sent it back. I did not open the package. i cant remember the cartridge number i received. to date i have not received the correct cartridge. Randal Petersen, 251 Hillcrest Avenue, Apt. 23, Spicer, Mn 56288. phone 320 223 3132