Hi Chris, I need real help from traveling and in Florida and live in New York. I have a Hilton honors number and also work for Hilton upstate. So I am a team member. I cannot sign in to my Hilton honors account or team member account. I tried to reset my password, the representative yesterday sent an email that I did not get. I’m so frustrated I hope you can help me because I need to change my reservation to this hotel and make a new reservation plus add a