Hi the turbine head of my Dyson DC08 turbine does not spin when its in contact with the carpet. When it is off the carpet it spins ok. I've taken all the hair and stuff tangled in it but it still doesn't spin on the carpet. Any ideas of what the problem could be?
Electrolux ELECTROLUX Commercial Upright SANITAIRE DURALITE UPRIGHT VACUUM Each
How to remove the bottom plate to install a new belt ?
Dyson DC17 Animal Bagless Upright Cyclonic Vacuum
My DC17 hose has no suction and is constricting. What could cause this?
What people are saying about 6ya Experts
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"Great rep! He told me exactly what to do and I'll be getting right on it! Thank you so much!"
By Lauren D. on Nov-29-2017
"Philip helped me so much! The first problem was quickly solved by using the camera feature so he could see the situation. It was starting to sound like we might not resolve the second situation, so he left me with one more suggestion of unscrewing the top housing to look underneath.... I did it after the call and sure enough it worked! Thank you so much!"
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"Had communication issues with Marla but she's awesome."
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"Great advice "
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"awsome guy! he gave me a few options to work with which I appreciate, "
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"Thank you fir your time"
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By Malinda F. on Aug-28-2017
" She was very friendly and well informed. Unfortunately, we were not able to pinpoint the problem and fix it while on the phone. "
By Aaron C. on Aug-28-2017
"Continual help. much thanks."
By Aaron C. on Aug-28-2017
"gramps was helping me fine, 6 limit timer causes issues when im trying to complete the task I've never done before."
By Aaron C. on Aug-28-2017
"knew what i was talking about with me explaining it poorly, and gave me some easy trouble shooting options."
By Homer D. on Aug-27-2017
"I found him to be very knowledgeable on the product I was trying to fix. I would definitely recommend him to other people."
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"John was so helpful, and his understanding was greatly needed! "
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"very helpful and knowledgeable"
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"Very helpful. Explained well. Courteous, encouraging and knowledgable. Thanks John"
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"Fast answer & straight to the point."
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"sorry thanks "
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By Phillip H. on Jul-07-2017
"my call was great the tech was very knowledgeable about my issue"
By Margaret G. on Jul-03-2017
"Very helpful. Will try tomorrow to dovwhat she said. "
By Judy Q. on Jun-29-2017
"Thank you! Will check on the switch & the belt"
By Karen R. on Jun-24-2017
"Thanks. It was the blackish gray indentation next to the label, like you said. Its on now. Thank you!"
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By Erin O. on Jun-13-2017
"Danny was brilliant! He gave me an idea that I would've never thought of and I'm pretty sure that's going to solve the problem. Thank you again, Danny! I owe you a coffee or a beer the next time you're in Chicago. :)"
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"wonderful experience with Howard. A quick answer. Great job!!"
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"Great help-my 1st time using a phone camera. He was very patient.
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"Very nice man"
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"Howard was friendly and most helpful!"
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"Very helpful and knowledgable of product excellent service"
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"great can't believe I was able to get Howard more than once."